Problem with MOV-video files

Annemariae wrote on 11/5/2020, 8:06 AM

I have MOV-video files (filmed with iPhone11) and I would like to import them in VideoEasy but when I do that all videos are just white, I mean only white screen is showing and nothing else. How to fix this? If I convert files to MPE4, files are working fine with VideoEasy but I have 70 files that should be converted and I don't know which tool would be easy and fast for converting so many files at once?

I have also installed QuickTime but it didn't help with MOV-files.

Comments

CubeAce wrote on 11/5/2020, 8:19 AM

@Annemariae

Hi.

The new iPhones seem to be recording their video with variable frame rates that Magix software and quite a few other video editors are finding difficult to use. The files need to be converted to a constant frame rate to work. There could be a setting within the iPhone that will allow future video to be recorded at a constant frame rate.

I'm not sure what program to recommend for batch converting files.

Ray.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5011

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2130 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 21TB of 8 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 560.81 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

emmrecs wrote on 11/5/2020, 9:00 AM

@Annemariae

Welcome to the Magix user to user forums.

One conversion software that does have a batch facility is Handbrake, though it is not the easiest to set up and/or understand. There are numerous options to select; exactly which ones you should choose rather depends upon the exact format of your files as they are when downloaded from the iPhone. The free MediaInfo utility will help you to discover the necessary details.

One option setting which you must set is to ensure that the files when processed by Handbrake are at Constant Frame Rate, as Ray said.

However, I am not sure that VideoEasy is the "best" software for anything more than very basic video editing. What are you hoping to "do" with the video files once they have been edited?

HTH

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Annemariae wrote on 11/5/2020, 1:00 PM

@Annemariae

Welcome to the Magix user to user forums.

One conversion software that does have a batch facility is Handbrake, though it is not the easiest to set up and/or understand. There are numerous options to select; exactly which ones you should choose rather depends upon the exact format of your files as they are when downloaded from the iPhone. The free MediaInfo utility will help you to discover the necessary details.

One option setting which you must set is to ensure that the files when processed by Handbrake are at Constant Frame Rate, as Ray said.

However, I am not sure that VideoEasy is the "best" software for anything more than very basic video editing. What are you hoping to "do" with the video files once they have been edited?

HTH

Jeff
Forum Moderator

Hi,

Ok, thank you, maybe I have to try that Handbrake.
Yes it’s true that VideoEasy is a very basic one. I’m gonna make a YouTube video. Would you like to recommend some other software for editing? :)

emmrecs wrote on 11/5/2020, 1:23 PM

@Annemariae

Have you looked at Magix' Movie Edit Pro? If you are wanting to get seriously into video editing we would always suggest you consider buying the Premium version.

HTH

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Annemariae wrote on 11/6/2020, 3:53 AM

@emmrecs

Thank you for your help, I was able to convert all files with Handbrake and now they are working in Video Easy and I will definitely check the Movie Edit pro. 💯

emmrecs wrote on 11/6/2020, 10:01 AM

@Annemariae

Thanks for the update. Good to hear everything is now working as required. Happy video editing!

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam