I purchased X4 Suite in April 2020 and was told that I would receive a link in my email to download the new X5 Suite within a few days. I’ve checked my email spam/junk folder to be sure the email didn’t end up there, but it’s not there. Does anyone know who I should contact to find out when I can expect the X5 Suite upgrade email?
thanks,
donny
Just to clarify the above, I’m referring to the free upgrade from X4 Suite to X5 Suite that I was told I would get.
Thanks
donny
Have you tried to write directly to customer support? I would probably start there. I purchased my upgrade becuase I've been a X4 suite user for a while. So far, so good.
This thread is a question about the upgrade from Samplitude Pro X4 to Samplitude Pro X5. What does your post have to do with this? From what you write I suspect you are asking about one of the Vegas video products. These products have their own forum area, completely separate from this one.
In the meantime I have hidden your post. Please clarify exactly which Magix product you are asking about and if it is Magix Vegas please read this very important post.
Jeff
Forum Moderator