Comments

johnebaker wrote on 4/11/2016, 3:25 AM

HI

I now have the same problem with MMM 2016 Live - was working fine now the timeline cursor does not move, the bar counter does not change and the audio level meters are not working either in the main window or the mixer.

Resetting the program and views does not work.

Which version of Music Maker are you using - please give the full name and version?

Which version of Windows are you using - if 10 was this an update from 7 or 8?

John EB

Last changed by johnebaker on 4/11/2016, 3:28 AM, changed a total of 3 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

johnebaker wrote on 4/11/2016, 5:58 AM

Hi

Issue solved for me - in my case it looks like the graphics card drivers (Intel) were 'broken' by a Windows 10 update a couple of days ago.

Downloading and installing the latest version from Intel corrected the problem.

If you are using the Intel graphics search for the correct driver here - enter the graphics chipset number eg HD4600

To find your graphics chipset number -

  • Right click the Computer icon on your desktop
     
  • Select Manage
     
  • Select Device Manager
     
  • Select Display adapters

There you will see the chipset you have as shown below

 

Do not use the Update Utility it is not functioning correctly - Intel are updating the drivers database and the utility does not pick up the latest drivers yet.

If you are using an AMD or NVidia graphics card try updating the drivers from their website.

HTH

John EB

Last changed by johnebaker on 4/11/2016, 6:14 AM, changed a total of 2 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

cutndry74 wrote on 4/12/2016, 9:31 PM

i have MMM 2015 and working on Wins 7.

cutndry74 wrote on 4/12/2016, 9:35 PM

lol all i had to do was reboot comp. Never had to ever in over yr of having program, thx for your help

Soundlab wrote on 4/19/2016, 4:01 PM

I tried diffeentt things but nothing worked. I had also tried  FILE-SETTINGS-RESET PROGRAM SETTINGS TO DEFAULT earlier without luck.  I just tried it again now and PRESTO- it worked.   In conclusion- try this several times, shut down the pc in between and with any luck this will help.