OS Startup Notification/Advertisement

Philip-J wrote on 2/27/2022, 3:25 PM

When I start my computer, very often I get a popup notification in the bottom right corner telling me a version of Music Maker is available. There is no way to close the notification. I have to wait a minute or two until it goes away. I can't see how to disable or remove whatever process is putting up this notification/advertisement. Does anyone know how to uninstall it? I am already on Magix's emailing list for new products. Having an OS popup notification/advertisement is not necessary.

 

Comments

SP. wrote on 2/27/2022, 4:41 PM

@Philip-J

Open the Windows Taskmanager, go to the Autostart-Tab, check for a Magix software in this list, for example 'Update Notifier', disable it.

You can also uninstall it from Windows Apps and Features.

Magix asks during installation if you want to install this tool. You probably just clicked 'Yes' without checking what you installed. Be aware that this tool can be reinstalled if you run an installer again and just click 'Yes' to every option.

Philip-J wrote on 2/28/2022, 7:19 AM

I'm on Windows 7 and the Task Manager doesn't have an Autostart Tab. I've looked under Control Panel, Installed Programs, and can't find the notifier, and run Msconfig, looked under Startup, and can't find the notifier there either. You are probably right I installed it by mistake during Magix Installation. I have an impression there was a deceptively worded option that implied it was necessary, and I decided not to risk declining.

 

Would you have any ideas what I can try now?

 

 

 

emmrecs wrote on 2/28/2022, 8:31 AM

@Philip-J

It's a very long time since I used Win 7 but does your Task Manager have a "Startup" tab? If so, check there.

Jeff
Forum Moderator

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SP. wrote on 2/28/2022, 9:04 AM

@Philip-J Yes, you can try to uninstall a program from Windows called something like Magix Cloud, Update Notifier, Magix Connect, Magix Network Sync.

Philip-J wrote on 2/28/2022, 5:14 PM

The Task Manager doesn't have a Startup tab, unfortunately. There is a Processes tab that has hundreds of entries. I can't see anything to do with Magix there.

 

Within the list of programs that can be uninstalled, there is one called Connect, publisher Magix. That might be it, however the install date is in 2017. I am sure the notifications only started when I installed Music Maker Premium 2020 Edition. I am not sure I am safe to uninstall Connect. I probably installed it when I had to reinstall Music Maker 2014. I want MM 2014 to still work.

 

I think I'd better keep Connect to be sure MM 2014 still works. Thank you both for your help.

 

 

Graham-Hawker wrote on 3/1/2022, 12:46 AM

You can uninstall Connect. That's the problem.

Philip-J wrote on 3/1/2022, 4:13 PM

Hi Graham,

 

I have found the Connect application under Program Files X86 and renamed it to something else. I can rename it back if need be. I hope this trick will cause it not to be run. After a month or so of no problems, I will do the Uninstall.

 

Thanks for your help.

 

Philip-J wrote on 3/26/2022, 9:12 AM

After waiting a few weeks without problems, I decided to uninstall Connect. I get a message, "Message File C:\Program Files (x86)\MAGIX\Connect\unins000.msg is missing. Please correct the problem or obtain a new copy of the program"

 

Thoughts? I don't want to try to install Connect and I don't know how I would. Is it possible to get the unins000.msg file from somewhere?

 

 

Graham-Hawker wrote on 3/26/2022, 11:40 AM

Did you rename Connect back to what it was before uninstalling?

Philip-J wrote on 3/26/2022, 3:38 PM

Yes, I remembered to rename it back. Maybe when I renamed it, the date and timestamp changed and the uninstall routine not only looks at the name but date and time as well. If so, "unins000.msg is missing" is a rather cryptic way of saying so.

 

 

johnebaker wrote on 3/27/2022, 6:14 AM

@Philip-J

Hi

The  "unins000.msg is missing" could be due to accidental deletion, uninstalled as a shared file of another program, or it is corrupt.

See this Microsoft article on how to unblock the uninstaller.

HTH

John EB
Forum Moderator

Last changed by johnebaker on 3/27/2022, 6:15 AM, changed a total of 1 times.

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Philip-J wrote on 3/27/2022, 8:28 AM

Thanks, John EB. The Microsoft Troubleshooter Tool couldn't find Magix Connect in its list of installed programs and when I selected "not listed", it wanted me to enter the product code. I don't think I ever got a product code for Connect. I don't want to enter the codes I got for MM 2014 and MM 2021 Premium in case it uninstalls those programs.

 

The Magix Connect directory in Program Files (x86) takes up about 17 MB. Perhaps I can just delete that directory, although 17 MB isn't very much to just leave alone. I have stopped getting the OS notifications by renaming the Connect application from "connect" to "connectx". That was the initial problem and perhaps is the best that can be done.

 

 

 

Begadoc wrote on 12/18/2022, 7:23 AM

This is an oldish thread but I hope no one object to my restarting it.
I have a copy of Magic Edit Pro Plus. When it starts it displays a splash screen that occupies most of my VDU space, not a discreet icon at the bottom corner. There is no way of deleting it short of rebooting.
This is ridiculous!
I will try some of the above if I can find the references as I am using WIndows 11. But are there any up to date comments on this?

SP. wrote on 12/18/2022, 7:30 AM

@Begadoc There should be a gear icon in the bottom corner to disable it. There should also be the option to disable News via the program settings.

Philip-J wrote on 12/18/2022, 7:32 AM

Music Maker puts up a splash screen at start up too, but it goes away after Continue is clicked on. Other people here will have better ideas about this than me. I only replied because I started the thread. Good luck.