Offending and insulting comments from members

Comments

DJCProject wrote on 2/7/2021, 3:47 AM

Hallo Stephen,

wenn Magix hier einen Kommentator hätte, würden solche User nicht weit kommen mit ihren Beleidigungen. Nur leider sind wir uns selbst überlassen. Und wenn Magix ein Interesse daran hätte das User hier nicht mit zweit und dritt Acc´s auftreten können dann würde sowas nicht passieren. Es ist kein Wunder wenn manch ein User von diesem Portal geht und sich was neues sucht. In der heutigen Zeit mit unserer Technik ist es kein Problem sowas zu unterbinden.

Hi Thomas,🤓

du hast es richtig gut auf den Punkt gebracht. ich muss hinzufügen, daß Magix Moderatoren hat, wie ich das mitbekommen habe, nur leider kömmern die sich auch noch um andere Sachen. Magix sollte (vorallem bei diesen unnötigen Unruhestiftern, die nur auf Streit aussinnt und andere Beleidigen, (derb anmachen) Konsequenter durchgreifen und deren Account für immer sperren. Und den dann auch sperren, wenn sie versuchen einen zweiten Account aufmachen. Mensch, wir wollen doch alle hier unseren Spaß haben. Das schlimme dabei ist, das sie noch Komentare bekommen, wenn sie Musik hochladen.

Der zweite Punkt ist auch, daß es in der heutigen Zeit zu viele Musikportale gibt, wo man Musik hochladen kann wie z. B (SoundCloud, Myowenmusic, Beatport oder Youtube. Das Angebot ist einfach auch zu gross. Und dann kommt es dann auch noch dazu, das sie sich weiterentwickeln wollen, und dann was neues Suchen. 🤗

LG, Claas

emmrecs wrote on 2/7/2021, 5:13 AM

@Renewal @DJCProject @PATIENT-X

I am very concerned that you guys are apparently receiving such unpleasant comments etc from other members.

Please do not put up with this but instead PM one of the moderators with full details of your concerns and ask for the case to be investigated. If there is clear evidence that one or more users is behaving abusively towards others the abuser WILL be banned from the forums.

Jeff
Forum Moderator

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franco-galateo wrote on 2/7/2021, 5:28 AM

I fully agree with what you wrote, in the Magix community there are no real musicians, only music lovers. Some really know how to compose while others make use of pre-made Loops from Magix or other manufacturers. This does not mean that when each of us publishes something we expect to be heard and all opinions are pleasing. I listen to practically all the songs that are published, some of them like others less, but I always try to encourage whoever composed the song. I consider it abhorrent to throw garbage on someone from the community ... but unfortunately, as in everyday life there are professors ... I have been in the community since 2007, I have seen all sorts of things, I have learned not to care these characters. I do not consider you and here I hit them .... in my part they say ::: do not worry about those who do not deserve it

Hallo Franco

DJCProject wrote on 2/7/2021, 5:40 AM

@Renewal @DJCProject @PATIENT-X

I am very concerned that you guys are apparently receiving such unpleasant comments etc from other members.

Please do not put up with this but instead PM one of the moderators with full details of your concerns and ask for the case to be investigated. If there is clear evidence that one or more users is behaving abusively towards others the abuser WILL be banned from the forums.

Jeff
Forum Moderator

Und du meinst, das es auf Dauer etwas bringt, das man diese User, die Unruhe stiften ignoriert? Man sollte diese Leute hier für immer sperren, damit sie keinen weiteren Schaden anrichten. Magix sollte hier konsequenter durchgreifen und handeln finde ich. Aber sie haben (glaube ich) zu wenig Mitarbeiter, die sich darum kümmern, weil sie noch andere Sachen zu haben, was ich ja auf der anderen Seite auch verstehe

emmrecs wrote on 2/7/2021, 5:50 AM

@DJCProject

I had to use Google translate to be able to read your post!

The first sentence translates as And you mean that in the long run it brings something that you ignore these users who cause trouble?

I realise this may not be what you mean because the translation is literal. However, as I read what you write, Moderators certainly do not ignore these users who cause trouble. Magix don't take action because the staff rarely visit here; Moderators can, and do, if the situation is brought to their attention.

Speaking for myself, and assuming these offensive and abusive posts are made in the Media area of the forum, I will happily admit I don't regularly visit that area so have not seen any such posts. Hence my advice to PM one of us; this draws our attention to the post(s) in question and allows us to use our authority to remove the posts and the poster!

Jeff

Last changed by emmrecs on 2/7/2021, 5:51 AM, changed a total of 1 times.

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PATIENT-X wrote on 2/7/2021, 8:11 AM

@emmrecs

@johnebaker

Hi gentlemen

This issue has been going on for long enough in the media community, it is nothing to do with the forums.

It's in the Media Community where we post our music. Some members have had insulting comments on their music.

These trolls use multiple accounts and profiles to annoy members and as a result has forced members to leave the media community.

I was messaged last night from a member who said they left the community for the very same reason as they were being picked on from an abusive member, they reported the matter and there was no response from Magix.

They agreed that if a moderator was put in place in the media community it would make a difference and it would also encourage them to return.

As forum moderators gentlemen you understand your role and purpose is to bring a level of control and make the forum a welcoming place to discuss problems without any issues and offer valuable information and make the forum a peaceful platform for all.

But within the media community there are no moderators to offer a similar environment and there is no one present to ensure all members follow the community guidelines.

We need a moderator who would monitor the media community and collate any information from other members being abused, the very presence of a moderator would surely reduce any amount of trolls looking to make trouble and upset the community in general.

By making such progress and positive changes it would also encourage members to return and share their media content such as music, videos and photos etc.

I feel it's very important that the media community maintain a peaceful and welcoming community for those from all backgrounds and various hobbies and skill levels to post and share their music and media.

I wish you all well and stay safe 😁👍🙏❤

 

Hello gentlemen This problem has been going on in the media community long enough, it has nothing to do with the forums. We publish our music in the media community. Some members have received offensive comments about their music. These trolls use multiple accounts and profiles to annoy members and therefore have forced members to leave the media community. I was notified last night by a member who said they left the community for the same reason they were selected by an abusive member. You reported the matter and there was no response from Magix. They agreed that having a moderator would make a difference in the media community and encourage them to return as well. As forum moderators, gentlemen, understand that your role and goal is to provide some level of control and make the forum a welcoming place to discuss problems without any hassle, provide valuable information and make the forum a peaceful platform for all. However, within the media community there are no moderators offering a similar environment, and there is no one in attendance to ensure that all members are following community guidelines. We need a moderator who oversees the media community and gathers all information from other members that is being abused. The presence of a moderator would certainly reduce the number of trolls wanting to cause trouble and anger the community in general. Such advances and positive changes would also encourage members to return and share their media content such as music, videos and photos, etc. I find it very important that the media community maintain a peaceful and welcoming community for people of different backgrounds and different hobbies and skills to publish and share their music and media. I wish you all all the best and stay safe 😁👍🙏❤️

 

 

Last changed by PATIENT-X on 2/7/2021, 8:19 AM, changed a total of 3 times.

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emmrecs wrote on 2/7/2021, 8:25 AM

@PATIENT-X

Just to check this, I went into the Media section of the forums and checked whether I have access to the profile of anyone posting there, I do and so can block or even delete their account.

So, as I suggested before, PM a moderator with links to the specific thread, also naming the abusive poster and action will be taken.

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

PATIENT-X wrote on 2/7/2021, 8:34 AM

@PATIENT-X

Just to check this, I went into the Media section of the forums and checked whether I have access to the profile of anyone posting there, I do and so can block or even delete their account.

So, as I suggested before, PM a moderator with links to the specific thread, also naming the abusive poster and action will be taken.

Jeff

Hi Jeff

its not the actual forum for posting messages and it’s not a thread Jeff, just to be clear and make sure there is no misunderstanding, it’s the actual music community where members are uploading their music, a moderator put in place in the actual music community would serve a better role in monitoring and collecting information and witnessing any incidents such as in abusive and insulting comments to members.

As moderators you can’t monitor the forums and the media community at the same time.

For example, Imagine if there were no moderators present in the forums?

That’s why I feel there is a strong case to introduce a moderator whose sole responsibility is to ensure peace and harmony within the community of its musicians and help maintain its membership, to be honest the membership has been dwindling, so why not make progress and encourage those who are lurking in the background to return.🤝👍

 

Last changed by PATIENT-X on 2/7/2021, 8:49 AM, changed a total of 1 times.

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PATIENT-X wrote on 2/7/2021, 8:51 AM

@emmrecs
Thank you Jeff for offering your support to put an end to such matters, but we need someone like yourself almost on a regular basis voluntarily in the music uploads community🤝👍

I feel a warning system should be put in place, such as sending the abusive member a warning email or message to say they are being monitored and if abusive comments continue their account will be closed.

 

 

Last changed by PATIENT-X on 2/7/2021, 9:21 AM, changed a total of 3 times.

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Paulo.Costa wrote on 2/8/2021, 4:16 AM

That's right. I agree with @PATIENT-X DjProject. Yes, banish ****** people from Magix.info, as these types of ****** cannot exist here at Magix.info.

Last changed by johnebaker on 2/8/2021, 11:30 AM, changed a total of 1 times.

Reason: Provocative words removed.

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johnebaker wrote on 2/8/2021, 11:29 AM

@Paulo.Costa

Hi

In the interests of equality and fairness.

While you agree with @PATIENT-X sentiments regarding trolling and provocation, you have 'hoisted yourself by your own petard' to be categorised in the same class as the 'offender(s)' with stereotyping and the use of provocative/derogatory words which cause offense - the forum is a world-wide asset for users of Magix software and what may be considered day to day language in your locale can have very different interpretations and consequences elsewhere.

John EB
Forum Moderator

 

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Former user wrote on 2/11/2021, 8:51 AM

I think johnebaker has spoken wise words.

PATIENT-X wrote on 2/13/2021, 6:06 PM

I had an insulting comment left on my song page today, it came across as immature and irresponsible, these silly comments have no affect on me, so your wasting your time. This comment was deleted today.

But some members are being affected by such abusive behavior and it is driving them away from the Magix community.

But this nonsense has to stop, we need to encourage and continue to try and promote a friendly and peaceful community for all members from all backgrounds and musical experience for example: Hobbyist, amateur and professional individuals to share and even learn talents / skills from others .

I have been informed from Magix that any member who continues to be abusive to others will be monitored and dealt with accordingly.

So from today I hope this nonsense stops completely.

Anyone who has left any current or previous abusive / insulting or provocative comments on a members music posting comments page, should delete them as a show of support to help improve community relations.

Any member who creates multiple profiles to simply leave abusive comments, will be dealt with accordingly under the Magix community guidelines.

Respect the opinions and views of other members of the community.Insults, coarse language, and harassment of any kind toward other community members is forbidden. Avoid provoking other members and keep your comments factual and objective. Angry posts written to blow of steam will be deleted. Members of the community who write such posts will be warned. Repeat violations will result in removal from the community.  

Multiple registrations made by one and the same person are not permitted. These results in confusion, false evaluation results, and mistrust among users. The administrators reserve the right to delete accounts which can be verified as doubles.

As the moderators have stated already, please contact them through messages with details of the members causing said abuse and a link to the page in question.

Once Again: From now on I would like to see abusive comments deleted from all members affected to start afresh.

Just to let everyone know how strongly I feel about maintaining a peaceful community, I write this while being very ill due to an allergic reaction tonight.

Stay safe, stay healthy and stay friendly to each other. Cheers 😀 👍 🌍 🍻 🍷 🙏

PEACE FOR EVERYONE !!

Please Remember, some members are elderly and on their own, this community provides that comfort zone to meet new friends and chat with others and even collaborate with their music.
To be driven away leaves them vulnerable and alone, more so during the pandemic, to me that is cruel.


Ich hatte heute einen beleidigenden Kommentar auf meiner Song-Seite, der unreif und verantwortungslos wirkte. Diese dummen Kommentare haben keinen Einfluss auf mich, also verschwendest du deine Zeit. Dieser Kommentar wurde heute gelöscht. Aber einige Mitglieder sind von solch missbräuchlichem Verhalten betroffen und es vertreibt sie aus der Magix-Community. Aber dieser Unsinn muss aufhören, wir müssen alle Mitglieder mit unterschiedlichem Hintergrund und musikalischer Erfahrung ermutigen und weiterhin versuchen, eine freundliche und friedliche Gemeinschaft zu fördern, zum Beispiel: Hobby-, Amateur- und Berufspersonen, um Talente / Fähigkeiten von anderen zu teilen und sogar zu lernen . Ich wurde von Magix darüber informiert, dass jedes Mitglied, das weiterhin andere missbraucht, entsprechend überwacht und behandelt wird. Ab heute hoffe ich, dass dieser Unsinn ganz aufhört. Jeder, der aktuelle oder frühere missbräuchliche / beleidigende oder provokative Kommentare auf einer Kommentarseite für Musikbeiträge von Mitgliedern hinterlassen hat, sollte diese als Zeichen der Unterstützung löschen, um die Community-Beziehungen zu verbessern. Jedes Mitglied, das mehrere Profile erstellt, um einfach missbräuchliche Kommentare zu hinterlassen, wird gemäß den Richtlinien der Magix-Community entsprechend behandelt. Respektieren Sie die Meinungen und Ansichten anderer Mitglieder der Community. Beleidigungen, grobe Sprache und Belästigungen jeglicher Art gegenüber anderen Community-Mitgliedern sind verboten. Vermeiden Sie es, andere Mitglieder zu provozieren, und halten Sie Ihre Kommentare sachlich und objektiv. Verärgerte Beiträge, die zum Dampfstoß geschrieben wurden, werden gelöscht. Mitglieder der Community, die solche Beiträge schreiben, werden gewarnt. Wiederholte Verstöße führen zur Entfernung aus der Community. Mehrfachanmeldungen von ein und derselben Person sind nicht zulässig. Dies führt zu Verwirrung, falschen Bewertungsergebnissen und Misstrauen unter den Benutzern. Die Administratoren behalten sich das Recht vor, Konten zu löschen, die als Doppel überprüft werden können. Wie die Moderatoren bereits angegeben haben, kontaktieren Sie sie bitte über Nachrichten mit Details zu den Mitgliedern, die den Missbrauch verursacht haben, und einem Link zu der betreffenden Seite. Noch einmal: Von nun an würde ich gerne sehen, dass missbräuchliche Kommentare von allen betroffenen Mitgliedern gelöscht werden, um von vorne zu beginnen. Um alle wissen zu lassen, wie sehr ich mich für die Aufrechterhaltung einer friedlichen Gemeinschaft fühle, schreibe ich dies, während ich heute Abend aufgrund einer allergischen Reaktion sehr krank bin. Bleib sicher, bleib gesund und bleib freundlich zueinander. Prost 😀 👍 🌍 🍻 🍻 🍷 FRIEDEN FÜR ALLE !! Bitte denken Sie daran, dass einige Mitglieder älter sind und diese Community alleine diese Komfortzone bietet, um neue Freunde zu treffen, mit anderen zu chatten und sogar mit ihrer Musik zusammenzuarbeiten. Weggefahren zu sein, macht sie verletzlich und allein, mehr noch während der Pandemie, für mich ist das grausam.

Last changed by PATIENT-X on 2/15/2021, 12:26 PM, changed a total of 12 times.

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PATIENT-X wrote on 2/13/2021, 6:59 PM

@SecondLife

@Hildegard-beister

Its great to see the comments have been removed on the song page, a big thank you to both of you, its a start. cheers. 😀👍🍻🍷

Last changed by PATIENT-X on 2/13/2021, 7:05 PM, changed a total of 1 times.

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emmrecs wrote on 2/14/2021, 5:00 AM

@SecondLife

Please check your PMs.

Jeff

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Former user wrote on 2/14/2021, 5:18 PM

I think "Patient-X" writes many lines.
VESRICE is now leaving the forum.

🌍 Many thanks to the forum Moderators Your information is valuable help to me.

🌍 I wish all users active here a lot Joy and success on the MAGIX portal.

Greetings Eddie

Ingo-Flieger wrote on 2/16/2021, 7:51 AM

@PATIENT-X

 

Also mein Fazit aus dieser Sache ist folgender:

Leben und leben lassen !

Jeder hat mal nen moralischen "Durchhänger".

"haters gonna hate"

Das sollte aber kein Grund sein, Frust an Anderen auszulassen !.

Ich denke niemand ist ohne Makel.

Man kann ja sachliche Kritik auch konstruktiv mitteilen und sollte nicht gleich

vernichtende und negative Komentare verfassen, die an jemand Anderem kein gutes Haar lassen.

In der Aussenwelt gibt es Täter, Opfer und Mitläufer.

In der Comunity HIER kann man auch über den Dingen stehen !

Und ich finde hier hat Jeder immer eine Wahl.

WIR ALLE HABEN ES IN DER HAND EINE BESSERE WELT ZU KREIEREN:

MIT MUSIK ALS VERSTÄNDIGUNGSMEDIUM IST EINE INTERNATIONALE OASE DES AUSTAUSCHES

OHNE VORURTEILE MÖGLICH:

Ich hoffe, die Menschen werden eines Tage verstehen, dass wir nur Gäste auf diesem Planeten sind

und das Leben ist zu kurz für den Sog des Hasses.

 

 

So my conclusion from this thing is the following:

Live and let live !

Everyone sometimes maybe has a moral "sag".

"haters gonna hate"

But that shouldn't be a reason to take frustration out on others!

I don't think anyone is flawless.

You can communicate factual criticism in a constructive way and shouldn't be right away Write devastating and negative comments that don't leave anyone else uncomfortable.

In the outside world there are perpetrators, victims and followers.

In the community HERE you can also stand above things!

And I think everyone here always has a choice.

WE ALL HAVE IT IN HAND TO CREATE A BETTER WORLD: WITH MUSIC AS A MEDIUM OF COMMUNICATION IS AN INTERNATIONAL OASIS OF EXCHANGE POSSIBLE WITHOUT PREJUDICE:

I hope one day people will understand that we are only guests on this planet

and life is too short for the pull of something like hate.

I hope the sense of the words came translated well.

Ingo.

 

PATIENT-X wrote on 2/16/2021, 8:54 AM

@Ingo-Flieger

Well said my friend, this just about sums it up how we want this community to thrive in a peaceful manner.👍🙏🙋‍♂️🍺

 

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Paulo.Costa wrote on 3/7/2021, 4:20 PM

it is true. agree with you Stephen. these offensive conversations do not lead to anything. after all we are civilized people and we have to have an adequate posture so that the community's spirit does not dissolve and so we can cooperate and make more beautiful and pleasant songs. Hug

Paulo.Costa wrote on 3/8/2021, 3:20 AM

I cannot say I know what ( or who) the current instigator is but I can say that the atmosphere had become very unpleasant and insulting remarks from a person caused me to stay off of Magix.

I think a moderator is an excellent idea and Stephen, you have my vote 👍

Hi @TrishM 👍🏻😀👍🏻👍🏻🌸

ALL THE best my Friend for you and is Family and Friends

Paulo.Costa wrote on 3/22/2021, 8:24 AM

hi all the best

 

emmrecs wrote on 4/9/2021, 1:12 PM

@LouS

You have posted a rant to a thread which concerns a specific problem encountered by users of the Media area of the forum. Thus you are, in effect, hijacking another user's thread. This is in direct contravention of the Community rules and therefore deserves to be hidden!

However I will leave the post visible, at least temporarily, since I'm sure @PATIENT-X will reply directly to you when he reads your post.

As one of those who replied to your now closed thread I must also comment here. You were very clearly told that you extend the music track of your slideshow, either by importing additional music tracks to your slideshow timeline, or by repeating some of the tracks that you have already used. There is no other way!

You received a number of replies to your question, including at least one urging you to watch the available tutorials on using Photostory. Did you do that? If not, why not?

I don't think anyone was annoyed by your original question, but rather by your apparent unwillingness to even attempt to do as you were advised. All who post here, including those of us who are moderators, are users, not Magix employees and we are under absolutely NO obligation to even attempt to help; the fact that we are willing to try to do so is a clear indication that we will always do our best to offer advice, even to those who seem unable or unwilling to accept it.

Jeff
Forum Moderator

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johnebaker wrote on 4/9/2021, 2:17 PM

@LouS

Hi

As you have previously been told, do not hijack  another users topic - this topic is a about abusive and insulting comments and has no connection with the issue you are having with your project in Photostory.

As @emmrecs, @PATIENT-X, @browj2 and myself have already commented in your topic, which is now closed, about extending the music on the timeline, you have been given clear instructions on what you must do to have music play to the end of the slideshow.

There is no more information we, or Magix Support, can tell you other then what you have already been told you should do.

John EB
Forum Moderator

Last changed by johnebaker on 4/9/2021, 2:18 PM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.