not saving to mp3 files

Randy-Young wrote on 3/14/2025, 5:21 PM

resetting Sound Forge, (File> "Reset all preferences and clear cached data) as suggested by magix support does not work. When will mp3 codec be fixed. This has been a problem for the last 3 versions of sound forge

Comments

SP. wrote on 3/14/2025, 5:37 PM

@Randy-Young Are you using a firewall or antivirus software other than Windows Defender?

Randy-Young wrote on 3/14/2025, 5:46 PM

Thanks for the quick response. Windows Defender is the only thing I use.

Randy-Young wrote on 3/14/2025, 5:49 PM

Also sound forge version 14 was the last one that worked correctly.

SP. wrote on 3/14/2025, 5:54 PM

@Randy-Young Does it make a difference if you run Sound Forge as Administrator via a right click on the desktop shortcut?

Randy-Young wrote on 3/14/2025, 6:39 PM

Thanks for the suggestion but all my programs are set to run as adminstrator. But I tried it anyway, no luck.

SP. wrote on 3/14/2025, 7:05 PM

@Randy-Young Ok. Can you upload a screenshot of all available file formats in the export window?

You can upload images via the blue arrow icon above the response text box.

Randy-Young wrote on 3/14/2025, 7:21 PM

Here you go. Does the same thing when using save as.

SP. wrote on 3/14/2025, 8:30 PM

@Randy-Young So, the dialog freezes? Is that your problem?

That's odd. Maybe it's a graphics driver problem? Can you list your computer hardware? Are the drivers up-to-date?

Randy-Young wrote on 3/14/2025, 10:24 PM

I check for updates every day. Vegas 22 works fine so I would think soundforge 18 would work.