Not Installing

travis-k wrote on 12/20/2021, 3:37 PM

The installer will start, but it will stay at 0%. Sometimes it will just pause/stop and i will hit continue just for nothing to happen. I already restarted it. Uninstalled then installed again. I don't know what else to do. Thank you.

Comments

SP. wrote on 12/20/2021, 3:41 PM

@travis-k It could be caused by your firewall or Windows Defender blocking the download. In this case you could try to disable them temporarily.

https://support.microsoft.com/en-us/windows/turn-off-defender-antivirus-protection-in-windows-security-99e6004f-c54c-8509-773c-a4d776b77960

There are also cases where some internet providers will block downloading from Magix' servers for some unknown reason. Then only using a VPN will help. But I hope this is not the case with your download.