Not able to import

YBMUSIC wrote on 4/29/2020, 1:43 PM

I am unable to import music off of my computer, i cant even drag and drop files??

i used to use magix music maker DANCE EDITION and it was really simple i could even record background sounds off of youtube or soundclick straight onto the grid.... this feature is no longer available ?

i have tried to record my voice and that is not even working ?

also when i try to drag and drop objects it is saying cant be read

 

is there a support team that i can call?

Comments

emmrecs wrote on 4/29/2020, 2:04 PM

@YBMUSIC

Welcome to the Magix forums.

is there a support team that i can call?

No, unfortunately not. User to user support is via this forum; Magix support is via a ticket system, using the Support button on the header of any forum page.

If we fellow-users are to have any chance of being able to offer any help to you, we really need you to tell us a lot more about your computer, the exact version and variant of MM you have, what exactly you have tried so far without success, exactly which audio driver you have selected to use, what audio interface, if any, you have etc., etc. This post will give you some idea of what we need to know.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

johnebaker wrote on 4/30/2020, 2:08 AM

@YBMUSIC

Hi

Is this the same version of Music Maker as in your comment here?

John EB
Forum Moderator

 

Last changed by johnebaker on 4/30/2020, 2:09 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.