No Image in editing window

rickduley wrote on 3/31/2022, 5:23 PM

I have Movie Edit Pro Plus (19.0.1.23). I have three videos recently recorded. One of them loads into the edit window normally with an image so I can split it into 30 minute segments for scene parsing. The other two appear to load normally but there is no image so editing is impossible. All three are MTS files which play normally in Media Player Classic. How do I get the image into the editing window?

--------------------------------------------
Rick Duley
North Perth,
Western Australia
--------------------------------------------

My machine is Intel(R) Core(TM) i5-8500 CPU @ 3.00GHz   3.00 GHz; 64-bit operating system, x64-based processor
Edition    Windows 11 Pro; Version    22H2
Installed on    ‎3/‎04/‎2024 OS build    22621.3447
Experience    Windows Feature Experience Pack 1000.22688.1000.0

Comments

johnebaker wrote on 4/2/2022, 9:59 AM

@rickduley

Hi Rick

Can you provide MediaInfo data for the file that loads OK, and one that does not - see this tutorial on how to setup MediaInfo and analyse a video clip for all the data required if you are not familiar with MediaInfo.

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

rickduley wrote on 4/4/2022, 4:34 PM

Two files in OneDrive.

What is this supercilious garbage that you don't answer your eMails? Surely, if you eMail me I should be able to reply. Why do I have to fiddle around with webpages?

https://1drv.ms/u/s!ArMxdUYEh9fKwCVVuFi7I9rXp8Gs?e=BjZq8V

https://1drv.ms/t/s!ArMxdUYEh9fKwCMYGy6zl4IZqfM_?e=8oz90X

--------------------------------------------
Rick Duley
North Perth,
Western Australia
--------------------------------------------

My machine is Intel(R) Core(TM) i5-8500 CPU @ 3.00GHz   3.00 GHz; 64-bit operating system, x64-based processor
Edition    Windows 11 Pro; Version    22H2
Installed on    ‎3/‎04/‎2024 OS build    22621.3447
Experience    Windows Feature Experience Pack 1000.22688.1000.0

CubeAce wrote on 4/4/2022, 5:45 PM

@rickduley

Hi Rick.

As you were told earlier, this is a user to user site. No-one here has access to or knows your email address. No-one can reply to such a sent email.

You are e-mailed automatically whenever anyone adds @rickduley to a post reply.

We get your notification if you add our avatars to your reply. You can do that by typing @ which will bring up a list of those people replying to your inquiry. Just select the the person or persons you wish to notify. You can only select one person per @ added.

These are the restrictions put in place to try to help with any persons right to privacy online, including your own, to prevent spamming or possible scam communications. Only replies visible within the topic between correspondents is allowed. I hope you understand the reasons this is the way such forums work.

 

Ray.

 

 

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rickduley wrote on 4/4/2022, 7:47 PM

@CubeAce

@johnebaker

I am not sure what is going on but John wanted these two files.

https://1drv.ms/u/s!ArMxdUYEh9fKwCVVuFi7I9rXp8Gs?e=BjZq8V

https://1drv.ms/t/s!ArMxdUYEh9fKwCMYGy6zl4IZqfM_?e=8oz90X

Please let me know if you got them.

--------------------------------------------
Rick Duley
North Perth,
Western Australia
--------------------------------------------

My machine is Intel(R) Core(TM) i5-8500 CPU @ 3.00GHz   3.00 GHz; 64-bit operating system, x64-based processor
Edition    Windows 11 Pro; Version    22H2
Installed on    ‎3/‎04/‎2024 OS build    22621.3447
Experience    Windows Feature Experience Pack 1000.22688.1000.0

Former user wrote on 4/4/2022, 8:13 PM

@rickduley Hi, i'm not sure what you've done with that second file that 'does load' but it looks like there a few videos in that mediainfo,

You can upload that info straight on here,

Open MediaInfo, choose Text from the view option, Right click - Select all, then Copy & Paste in a comment here,

 

johnebaker wrote on 4/5/2022, 5:56 AM

@rickduley

Hi

Thanks for the MediaInfo data.

The file that will not load is not a 'standard format' ie it is a MPG file wrapped in a .MTS (AVCHD) file format - from the MediaInfo data the relevant data is:

Complete name                            : L:\Movie Archive\The Enforcer\Enforce_.mts
Format                                   : BDAV
Format/Info                              : Blu-ray Video

Format                                   : MPEG Video
Format version                           : Version 2

 

For the file that does load from MediaInfo the relevant data is:

Complete name                            : L:\Movie Archive\Roswell 1947\The Roswell Tapes - 1.mp4
Format                                   : MPEG-4
Format profile                           : Base Media / Version 2

Format                                   : AVC
Format/Info                              : Advanced Video Codec

Was the file that does not load also captured with Snagit?

If so it looks like the incorrect file format was selected?

The file that does not load requires converting into into a standard MPG file format.

HTH

John EB

Last changed by johnebaker on 4/5/2022, 5:56 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

rickduley wrote on 4/5/2022, 7:40 AM

@johnebaker

My fault. 😬 I sent you MediaInfo for the wrong file. The actual file that did not load was this

 

General
ID                                       : 1286 (0x506)
Complete name                            : L:\Movie Archive\The Enforcer\Enforce_.mts
Format                                   : BDAV
Format/Info                              : Blu-ray Video
File size                                : 2.54 GiB

 

Somehow it got recorded in the wrong format even though it says it is MTS. I do not know how that could happen but it has and that explains the failure to load.

 

Thanks everyone

--------------------------------------------
Rick Duley
North Perth,
Western Australia
--------------------------------------------

My machine is Intel(R) Core(TM) i5-8500 CPU @ 3.00GHz   3.00 GHz; 64-bit operating system, x64-based processor
Edition    Windows 11 Pro; Version    22H2
Installed on    ‎3/‎04/‎2024 OS build    22621.3447
Experience    Windows Feature Experience Pack 1000.22688.1000.0