No Disk Burner Found

heriberto-c wrote on 2/9/2021, 12:05 PM

I'm having trouble trying to burn my files to dvd because it cannot find my burner. What would I have to do to resolve this problem?

Comments

johnebaker wrote on 2/9/2021, 12:19 PM

@heriberto-c

We need more information - computer specification, Windows version, program full name and version, DVD burner make/model - see this topic for more details of what is required.

In general if the burner is not seen then:

the disc drive drivers are incorrectly or not installed
the disc drive is a read only device
trying to burn with an old version of Movie Edit Pro on Windows 10.
if the disc drive is an external (USB) drive, it has gone to sleep ie in power saving mode.

John EB
Forum Moderator

gordonwhite wrote on 10/21/2022, 12:08 PM

External DVD/BL writer not seen by Magix Movie Studio 2023. PC sees it but when I look at drives in the Burn area it only see the internal DVD, Help!

emmrecs wrote on 10/21/2022, 2:18 PM

@gordonwhite

Have you checked the various matters that @johnebaker asked in the reply directly above yours?

Jeff
Forum Moderator

gordonwhite wrote on 10/21/2022, 3:42 PM

How very odd, all was as above, seen by PC but not Magix. In desperation I stuffed a DVD in it so I could take a screen snap in Explorer and 'Bingo' Magix now sees the drive, can't explain that. Will now try to burn a BD, will update if it stays good tomorrow :-)

gordonwhite wrote on 10/21/2022, 5:31 PM

Just burnt a BD and it all went OK, odd but all OK now, thanks for getting back to me

emmrecs wrote on 10/22/2022, 3:31 AM

@gordonwhite

I suspect this answer from @johnebaker is the clue/reason:

if the disc drive is an external (USB) drive, it has gone to sleep ie in power saving mode.

By inserting a disc you would have woken it up!

Good to hear everything is now working!

Jeff