Comments

johnebaker wrote on 11/23/2013, 4:44 PM

hI

This is a user forum not Magix support.

Are you saying that you have let the Online Album lapse, you have removed the pictures from it or can you explain more what your problem is?

If you still have the Online Album then you can download them anytime by going to that album.

John

 

Last changed by johnebaker on 11/23/2013, 4:44 PM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

pratap09 wrote on 11/29/2013, 5:43 PM

Hello,

 

I appreciate your reply..

 

I haven't deleted these pics...My account has been expired and i lost my pics..Wondering, if there is a way where i can get my pics back....

 

 

Thanks,

Veera

johnebaker wrote on 11/30/2013, 2:13 AM

Hi

. . . . My account has been expired . . . .

It is very unlikely you will be able to get the pictures back.  The server disc space where they were stored will have been re-used once your account expired and you had passed any grace period for renewal - this is normal practice for most hosting sites, particularly where the service is provided for free or at a very low fee rate,  it is the users responsibility to maintain any backups.

John

Last changed by johnebaker on 11/30/2013, 2:13 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.