My Product Page does Not have a scroll bar to scroll down the page

Joe-Panico wrote on 8/22/2021, 8:08 PM

Hello Magix,

This is Joe Panico. I am a Magix product user for many years.
Today I logged in to My Products page and there was no scroll bar on the side of the web page
so that I could scroll down to the bottom of the page and see the many Magix software purchases
I have made. I wanted to down load some purchases and look at possible upgrades, etc.

Can you please help me get the scroll bar to appear.

Thank you,

Joe Panico

Windows10 OS

Comments

ericlnz wrote on 8/22/2021, 9:06 PM

Working okay for me with Firefox. @Joe-Panico which browser are you using?

emmrecs wrote on 8/23/2021, 4:23 AM

@Joe-Panico

In addition to what @ericlnz has written, please be aware that these are user to user forums so not a contact for any Magix staff.

Also, as Eric says, this could well be a problem with your browser. I have just checked my account using Chrome and can access ALL my data without problem.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Joe-Panico wrote on 8/24/2021, 1:06 PM

Thank you for replying. It was a temporary glitch on the web page. Yes, I have found it to be working,
the very next day. Thanks for checking in with me!

Joe