Music Maker v.18.0.3 +2000 loops sounds free download problem?

mlozano_88 wrote on 3/6/2012, 2:42 AM

I am unable to download the loops, the voucher code DOES NOT appear on catooh when you click the redeam voucher link, it sends you to a pay for play scheme, and it does not download automatically from the "help" menu either. A key code labeled +2000 came with my product as well, but there are NO instructions on if this is the right key code (key code = voucher?? I dont think so, those are very different in legal terms). I did try using this key code on catoohm and it doesn't work either. I can't seem to find the answer on these forums or anywhere else online, and everything is owned by MAGIX so the customer support is bad all the way around, multiple emails and no response! Please help!!! anybody who has the answer to this problem...

I and I might add that my instruction manual says to download the extra sounds, all I have to do is click on the catooh link and follow directions.. just incase anyone was wondering what it told me I should do.

Comments

Fhomi wrote on 3/6/2012, 4:36 AM

Hi,

we are here in a community.  We can't help when the code is wrong.

Please contact magix.

infoservice@magix.net

Fhomi

dacaliazn4o8 wrote on 8/25/2012, 3:05 PM

I am also experiencing this problem, the software manual comes with an additional code for the +2000 sound loops when you purchase Music Maker MX. However when you follow the instructions and go on Cartooh it has the +2000 sound loops box that says "click to redeem your voucher", when you click on it you only have the option to BUY IT and not input any codes to download for free. As of right we cannot download the +2000 sound loops for free because it does not allow us to. 

Question: How do we download the sound loops +2000 for free using the code that is given because there is no place for us to download it for free, it doesnt let us.

 

The code given is not wrong and it has nothing to do with the code. Magix just won't let us download it for free. Once again whoever is reading this it has nothing to do with inputing the wrong code. The site does not have a place for us to input the code to download it for free.

normeughdge wrote on 9/10/2012, 7:25 PM

Yes i also had that problem but I went into the multi community network and there is a specific instructions on how to do it.  After you go to catooh page on the internet, you click on the 2000 sound package, add it to your shopping cart and when you get to the pay screen you enter a code  that came with the soft ware. It should start with a G2.....You put the code in instead of credit card info....It worked for me and I downloaded it. But now I don't know how to access it, or how to put it in my sound pool. The guy who gave me these instructions said that it would show up in my documents under magix downloads....and its there....but I don't know how to access and use them.

nccesena wrote on 12/27/2012, 5:31 PM

Everytime I put the soundpool collection 18 in my computer; instead of it installing, an auto-play dialouge box comes up where it gives me the options to play the files in windows media player or view the files.  How do I install soundpool?