Comments

johnebaker wrote on 12/7/2021, 8:29 AM

@christopher-young

Hi and welcome to the forum.

We need more information:

Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full - I would suggest you put this information in your profile signature so we do not have to keep asking for it.

Is there a particular action that triggers the freezing/crashing?

Are you using the computers sound card or an external USB audio device?

John EB
Forum Moderator

 

Last changed by johnebaker on 12/7/2021, 8:29 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

christopher-young wrote on 12/7/2021, 9:26 AM

i started a new project when playing track it freezes and shuts down also crackling noise im using audiobox96 interface

SP. wrote on 12/7/2021, 3:18 PM

@christopher-young Disable all power saving mechanisms of Windows 10 and in your BIOS, especially USB power saving which can cause problems for audio interfaces. Check that no security software or services run in the background that can interfere with the audio processing.

JAMES-BRIGGS wrote on 12/7/2021, 3:50 PM

You're not alone. I keep working through it. Ive recorded 13 projects and now when I open the program it gives me this error and resets hours of mixing. Trash program. Ive used this for 10 years and always accepted the technical flaws due to familiarity. This program crashes 1 out of 2 times and always restarts. You then need to sign back in half the times or wait a matter of minutes before it realizes you are logged in and all your addons and effects load. Its not the computers, its your program. I buy new versions, same thing, old versions same thing. New computers, same thing, old computers, same thing.

 

SP. wrote on 12/7/2021, 4:18 PM

@JAMES-BRIGGS There should be backups in the same folder that are created every ten minutes. Try opening them.

christopher-young wrote on 12/7/2021, 6:05 PM

i was using studio 4 pro didnt have any problems with it at all i am using magix for the simple reason you can use 32 bit vsts also when i open project instrument disappears its a pain

RONNIE-SEMPA wrote on 1/20/2022, 10:26 AM

I have MMM premium--Latest version whenever I am recording audio it crushes. Its not even a big project just simple audio.

johnebaker wrote on 2/15/2022, 8:38 AM

@JAMES-BRIGGS

Hi

. . . . when I open the program it gives me this error and resets hours of mixing . . . .

Assuming this refers to the image in the same post, are you opening the project by double clicking on it to 'launch and load' ?

If so try launching Music Maker (MMM) first then load the project from within MMM

The error message indicates that a VST, that has been used in the project being loaded, more specifically some of preset parameters cannot be found and it is defaulting the missing parameters.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.