Comments

johnebaker wrote on 2/9/2016, 7:23 AM

Hi

Try resetting the program to its default settings - File, Settings, Reset ........

Note: this will lose any customisation of the program settings you have made.

Was this working before? If so has anything changed on the comuter eg updated to Windows 10, installed other software etc.

John EB

Last changed by johnebaker on 2/9/2016, 7:23 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Jonessy wrote on 2/9/2016, 8:08 AM

Hi John,

did not help.  I have win8, ASUS G75 with nvidia graphics and otherwise MM seems to work.  

When playback is stopped I can move cursor with mouse or with arrow keys and time display follows correctly.  With playback when I drag cursor to a point music starts from there but cursor or time display don't update any more ???

 

johnebaker wrote on 2/9/2016, 9:10 AM

Hi

Is MMM patched upto the last available patch - version 21.0.4.50 ?

With MMM 2015 closed and assuming you used the default installation folders -  in the folder

C:\Users\XXXXXX\AppData\Roaming\MAGIX\mm21dlx     

where XXXXX is the name you use to log on to the computer - you will find a file called MusicMaker.ini - rename the file.

Start MMM 2015 - the ini file will be recreated and hopefully the timeline cursor and time display will work again.

HTH

John EB

Last changed by johnebaker on 2/9/2016, 9:10 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Jonessy wrote on 2/9/2016, 9:31 AM

John,

rename did not help, mine is 21.0.4.53 (UDDPP3).  I wonder if I should reinstall MM to a diffrent drive, my windows is Finnish so the paths especially in C: may look different ie. users = käyttäjät. 

Jonessy wrote on 2/10/2016, 11:18 AM

Hi,

it started working ! ?  There was a windows update and now cursor and time display work fine. 

I have done nothing else that should affect or correct the problem.  First useful update ever?

Thank you John for suggestions.

synthea wrote on 8/31/2018, 8:17 AM

MY 2016 MM did same thing (curser would not play music) and then program would crash and restart. Instead of trying to make it work by any of the above solutions, I BYPASSED THE PROBLEM by SIMPLY DOING THIS:

1. Using Shift key, copy all clips on all tracks. Program will highlight clumps of clips, so it allows you to do this task much easier and faster than you might think.

2. Choose "Edit" "Insert Object" (x1) Wait a few seconds and a perfect copy of your old music file will display. Then hit play. My song worked and played PERFECTLY. I then saved to new file name, but you could also overwrite to your same old file name.