Music Maker displays error code 24 and cannot be started.

takashi-y wrote on 2/1/2022, 1:52 AM

I want you to temporarily deactivate my Music Maker Premium Edition so that I can use it.

Comments

SP. wrote on 2/1/2022, 9:47 AM

@takashi-y You are entering the wrong e-mail address. If your e-mail address has changed you also must change it in your user account at http://www.magix.com/int/support/my-service-center/

takashi-y wrote on 2/1/2022, 7:27 PM

After registering the product from My Account
"Serial number already in use
The serial number you entered is already in use. It may have already been registered. No re-registration required. If you have any questions, please contact the technical support team: http: //support.magix.net "and no solution is shown. What should I do?

SP. wrote on 2/1/2022, 9:50 PM

@takashi-y You just log into your user account with e-mail address and password in Music Maker.

takashi-y wrote on 2/2/2022, 10:27 PM

Register another new email address for me with my user account at http://www.magix.com/int/support/my-service-center/ and then use my email address in Music Maker I tried to log in to my user account, but the message "This serial number is registered with another email address. Please contact Magix Support. Error code 24" is displayed and the situation is still not working. What should I do?

takashi-y wrote on 2/10/2022, 8:36 PM

This problem cannot be solved unless the manufacturer operates it. I accidentally registered 3 email addresses and ID. I don't think the only way to solve this is to have my Music Maker Premium Edition deactivated temporarily. I hope you will respond.

PATIENT-X wrote on 2/10/2022, 9:05 PM

@takashi-y

Hello, Welcome

Please contact infoservice@magix.net for further assistance.

Stephen

Forum Moderator