Comments

johnebaker wrote on 1/27/2021, 5:10 AM

@nesmond

Hi

. . . .  I got an "Error 14" window saying the serial number that I've had since I originally purchased the product was invalid . . . .

When quoting error messages please include the full message as seen on screen.

Error -14 means that you're putting a valid MAGIX serial number into the wrong MAGIX product, version or edition.

Did you download and install the MMM 2015 version that is available to you from your account at magix.com under My Products?

If not login on the Magix website using the My Account icon

and the email address you originally registered the software with and go to My Products - there you will find your registered product(s), serial number(s) and download link(s).

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.