Comments

emmrecs wrote on 2/28/2023, 8:08 AM

@Karl-Ramm

Welcome to the Magix user to user forums.

First, exactly which version and edition of Movie Studio do you have? If it is version 18 or later, please read on; if it is version 17 or older please see this post and follow the advice given there.

Second, please tell us about your computer. This post will show you the level of detail we really need! Please try and ensure you supply ALL the information requested there!

Third, please tell us about the video files you are using in your project. This tutorial will show you how to download, install and use the free MediaInfo utility to analyse at least one of your video files.

Fourth (sorry about this long list) assuming you are using a recent version of MS, please show us a screenshot of the File>Settings>Program (shortcut Y)>Device Options tab.

And finally, can you also make a screenshot of the Export screen settings that you are using?

Thank you for doing all this! It is quite a lot of work but if we, fellow-users, are to have any chance of being able to offer any useful assistance, we really do need this information!

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam