I have been using Movie Edit Pro MX for several years now. However when I download from the web in Mpeg 4 format, I can hear the sound but there is no picture visible, so am unable to edit the film. I am assuming I need a new codec for Mpeg4 but can't find how to obtain one anywhere on this website.
Sorry folks, I have answered my own question. I didn't wait long enough for the film to appear.
I have worked long years with Magix, never had problems to use my own videos now not possible . What is this for new problem. No other companies make this problem , only magix. And i can not load down this MPEG-4-
Know somebody how to do ??
Hi
We need more information to help diagnose the issue(s) you are having:
The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) you are working with if this is a laptop.
I would suggest you put this information in your profile signature so we do not have to keep asking for it.
What will not work, please be specific rather than a generalised comment, please remember we cannot see your computer screen?
Are you getting any error messages, if so then please quote them in full or provide screen shots.
Are the graphics card/integrated GPU drivers up to date?
A screen shot of the Program settings, Display options or Device options tab would help.
As the issue is with adding video to the timeline what video format, codec and resolution are you using - to help with this download and install MediaInfo and analyse one of the clips causing the issue and post the results, see this tutorial on how to setup MediaInfo and analyse a video clip for all the data required.
John EB
Forum Moderator