Movie Studio - Why so finnicky? An unknown error has occurred

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johnebaker wrote on 6/12/2024, 4:32 AM

@Gid

Thanks for testing.

In a nutshell the Levels have different constraints that define encoding parameters such as maximum bitrates, framerates and resolution, these are often confused with Profiles.

The higher the level the higher resolution/framerate/bitrate are supported eg 4K UHD is only supported at Level 5.1 or higher. There is a good table on what each level supports here on Wikipedia - scroll just over halfway down the page.

In the case of @big_guitar files, they are 720p Level 3.1 which is the minimum Level that support this resolution/framerate/bitrate combination.

HTH

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

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johnebaker wrote on 6/12/2024, 4:44 AM

@me_again

Hi Andy

Reading that guide, it does appear that they are referring to streaming up to the Internet.

There is a pertinent comment further down about remuxing for use in video editors with respect to the audio.

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Gid wrote on 6/12/2024, 4:59 AM

@johnebaker Thanks, yeah that makes sense & is mentioned along with loads of other stuff in what I read about it 👍 My phone & GoPro clips are UHD, the Handbrake one I tried was the OP's 720p clip I'd converted.

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At the moment my filming is done with a Samsung Galaxy S23 Ultra 5G & a GoPro11

I've been a Joiner/Carpenter for 40yrs, apprentice trained time served, I don't have an apprentice of my own so to share my knowledge I put videos on YouTube.

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Gid wrote on 6/12/2024, 6:01 AM

@big_guitar

Something's botched in the file meta data/header. I did a "Copy-Copy>MP4" in AVIDemux and it now opens in Magix. I assume that the audio is silent.

The AVIDemux Copy-Copy process doesn't re-encode the file, it just rewrites the file information. The basic file is OK, just the code that goes with it, which is what throws programs trying to open it. This is preferable to a re-encode, which is what you would get with Handbrake.

 

@AAProds Yep, Shutter encoder - Rewrap makes that file play correctly in MMS & Vegas

Magix Movie Studio 2025
Magix VPX14
Vegas Pro 21

Boris Continuum & Sapphire, 
Silhouette Standalone + Plugin, 
Mocha Pro Standalone + Plugin, 
Boris Optics,
NewBlue TotalFX
Desktop PC Microsoft Windows 10 Pro - 64-Bit
ASUS PRO WS WRX80E-SAGE SE WIFI AMD Motherboard
AMD Ryzen Threadripper PRO 3975WX 3.5GHz 32 Core
Corsair iCUE H150i RGB PRO XT 360mm All-in-One Liquid CPU Cooler
RAM 256GB ( 8x Micron 32GB (1x 32GB) 2666MHz DDR4 RAM )
2x Western Digital Black SN850 2TB M.2-2280 SSD, 7000MB/s Read, 5100MB/s Write
(programs on one, project files on the other)
Graphics MSI GeForce RTX 3090 SUPRIM X 24GB OC GPU
ASUS ROG Thor 1200W Semi-Modular 80+ Platinum PSU 
Fractal Design Define 7 XL Dark TG Case with 3 Fans
Dell SE3223Q 31.5 Inch 4K UHD (3840x2160) Monitor, 60Hz, & an Acer 24" monitor.

At the moment my filming is done with a Samsung Galaxy S23 Ultra 5G & a GoPro11

I've been a Joiner/Carpenter for 40yrs, apprentice trained time served, I don't have an apprentice of my own so to share my knowledge I put videos on YouTube.

YouTube videos - https://www.youtube.com/c/Gidjoiner

Lots of work photos on Facebook - https://www.facebook.com/gid.joiner/photos_albums

 

me_again wrote on 6/12/2024, 7:46 AM

@johnebaker

Aha, slap on the wrist accepted 😢

AndyW

"Just when I think I've learned the workrounds of MEP/MS the bounders go and update it"

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big_guitar wrote on 6/12/2024, 7:50 AM

To be sure, yes there was no audio in that specific shared file, sorry.

It may be that the source system is just very old (10+ years), which is contributing to issues, but I will experiment further. There are no graphics hardware encoder options available on the source, but it was set to fragmented mp4.

So, in OBS, using the older source system, I changed the Output-Advanced-Recording Settings from "fragmented mp4" to "MPEG-4", and then Magix had no issues with the source recording with that setting.

johnebaker wrote on 6/12/2024, 9:55 AM

@big_guitar

Hi

. . . . I changed the Output-Advanced-Recording Settings from "fragmented mp4" to "MPEG-4", and then Magix had no issues with the source recording with that setting. . . .

Thanks for the feedback, happy editing.

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

big_guitar wrote on 8/11/2024, 6:39 AM

Getting back to this, there is a newer MP4 beta format selection option in OBS that the magix software can also import without issues, but also non fragmented I believe.

me_again wrote on 8/11/2024, 12:32 PM

@big_guitar

You're correct. I've used it and it does work with MS2025 at least BUT it is Beta and quite fussy.

It's purpose, I believe, is to be more stable for crashes or similar while recording. If a "normal" MP4 get interrupted while recording it can become unreadable. In OBS the way round that was to record as MKV but not all systems can play them.

This new MP4 codec seems to have all the functionality of the MKV but in MP4 format which is universal.

I say it's fussy 'cos it's hiccuped a couple of times on me while testing. It could be my settings or the fact it's currently a beta. I need to check when time permits.

AndyW

Last changed by me_again on 8/11/2024, 12:34 PM, changed a total of 1 times.

"Just when I think I've learned the workrounds of MEP/MS the bounders go and update it"

Aorus Z690 Elite DDR4 Motherboard

12th Gen Intel(R) Core(TM) i7-12700K, 3600 Mhz, 12 Core(s) 20 Logical Processor(s)

64gb (4x16gb sticks) DDR4 3200Mhz

Intel(R) UHD Graphics 770

Gigabyte GeForce RTX 4060 Eagle OC 8Gb DDR6 DLSS3 Windforce

Corsair RM750 PSU, be quiet! Pure Rock 2 cooling

System drive 500Gb 4.0NVMe M,2 SSD, dedicated video/audio drive 2Tb Gen 4 NVMe SSD, 2x 500Gb Local Fixed Disks (Music etc), USB3 expansion drive 5Tb and 2Tb

Audio Onboard ALC1220 Amp-Up, Windows 11 Home updated as and when

Movie Studio 2025 Suite, Photo Manager Deluxe 13

All Drivers updated as they become available.

CubeAce wrote on 8/11/2024, 2:48 PM

@big_guitar

Sorry I'm a bit late to the party on this one but I don't understand why you would use OBS at a frame rate less than the refresh rate of your monitor. I have never had problems editing OBS recorded footage in MMS or VPX.

I see slight differences in your MediaInfo data to mine so in the image below on the left hand side I have put the OBS settings I use to see if they help. The middle is your MediaInfo data and on the right the data from one of my files and I've underlined where the differences are on the files. While there is the warning that Andy refers to I have never personally suffered any problems recording.

You may not have access to the video encoder I use due to you using a Ryzen processor.

The nividia equivalent may suffice as an alternative.

Ray.

Last changed by CubeAce on 8/11/2024, 2:52 PM, changed a total of 2 times.

 

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