Comments

JCI-21 wrote on 8/9/2023, 1:48 AM

If your one year subscription expired I don't think so.

Window 10 Pro 64 bit Desktop Version 22H2 OS build 19045.3324

Processor    AMD Ryzen 5 5600G with Radeon Graphics 3.90 GHz

Installed Physical Memory (RAM)    64.0 GB

Graphic Card NVIDIA GeForce GTX 1650 4GB GDDR6

Ssd 1tb Kingston Kc3000 Gamer M.2 Nvme Pcie 4.0

Onboard sound Realtek
 

Former user wrote on 8/9/2023, 1:59 AM

If I was paying a monthly subscription I would expect my product to be the newest up to date version, but terms & conditions of an agreement can be tricky, If someone official say no you've got to stick with 2023 until whatever agreement you have runs out then I'd try arguing that.

AAProds wrote on 8/9/2023, 2:21 AM

@JCI-21

If your one year subscription

No such thing. I suspect you're talking about the one-year update service. That was stopped a couple of versions ago.

@Mark-McCuller

Mark, try Help>Update online (although my 2024 didn't return anything when I did it; previous versions at least came back with a message "your product is up to date").

All my forum comments are based on or refer to my System 1.

My struggle is over! I built my (now) system 2 in 2011 when DV was king and MPEG 2 was just coming onto the scene and I needed a more powerful system to cope. Since then we've advanced to MP4 and to bigger and bigger resolutions. I was really suffering, not so much in editing (with proxies) but in encoding, which just took ages. A video, with Neat Video noise reduction applied, would encode at 12% of film speed. My new system 1 does the same job at 160% of film speed. Marvellous. I'm keeping my old system as a capture station for analogue video tapes and DV.

System 1

Windows 11 v23H2 severely modified by Openshell and ExplorerPatcher

Power supply: 850W Cooler Master (should have got modular)

CPU: Intel i7 13700K running at 3400mhz, cooled by a Kraken 2x140mm All In One liquid cooler.

RAM: 64gb (2x32gb sticks) G.Skill "Ripjaws" DDR4 3200Mhz

GPU 1: iGPU UHD 770

GPU 2: NVidia RTX 3060Ti Windforce 8gb

C drive: NVME 500gb

Various other SSD and HDDs.

Monitor: 27"/68cm Samsung, 2560 x 1440, 43 pixels/cm.

MEP 2021 version 20.0.1.80

Movie Studio 2023 version 22.0.3.172

Magix Video Easy version 7.0.1.145

System 2

(Still in use for TV and videotape capture)

Windows 10 v22H2

CPU: i5-750 at 2670mhz with 12gb RAM

Onboard IEEE1394 (Firewire) port

GPU: ATI Radeon HD 4770 (512mb) which is ignored by MEP

Hard drives: C Drive 256gb SSD, various other HDDs.

Monitor: Dell 22"/56cm, 1680x1050, 35 pixels/cm

MEP 2021 version 20.0.1.80

Movie Studio 2023 version 22.0.3.172

VPX 12