Movie Studio 2023 freezing with 4K input

Stephen-Fearnley wrote on 10/21/2023, 1:57 PM

Trying to create a movie using MS 2023 [version 22.0.3.172 (UDP3) UG code 8473 KA1] with 4K source material and it freezes afer a few inserts. Re-installed and updated program.

Windows 10 Pro (22H2) with 32GB RAM. NVIDIA GeForce GTX 1650.

I can create the video with Movie Studio 18! But 2023 freezes!

Any ideas? Used to be able to contact MAGIX directly by email for help but cannot find email address.

Back to post

Comments

Stephen-Fearnley wrote on 10/22/2023, 4:43 PM

Thanks - I have found the info on the motherboard supplied by Novatec. They supplied the Graphics board and DVD with drivers and utilities. I plan to talk to them sometime tomorrow.