Movie Studio 16.0 Platinium - Registration error

Francois-Gaugaz wrote on 4/13/2020, 3:02 PM

Hello,

I bought online Movie Studio 16.0 Platinium last weekend on Magix website, after install and starting the soft,I tried to imprt a .mov or .mp4 video and i get error -24 that the serial number has already been registered to another email adress.

How can I solve that? I bought it and registered to my adresse. Can somebody help me?

Thanks in advance.

François

Comments

ericlnz wrote on 4/13/2020, 8:08 PM

Please read the Important Post at the top of this page for redirection to the Vegas forum.

Francois-Gaugaz wrote on 4/14/2020, 1:34 AM

Hi Eric,

Thanks for reply. I am new with this software. I cannot find the post for redirection to the Vegas forum, can you please help me with that?

ericlnz wrote on 4/14/2020, 3:36 AM

https://www.magix.info/us/forum/this-is-not-the-vegas-products-forum-please-read-here-first--1229563/