Hi Terry

Yes, but that only offered to download the tutorial movies. I wonder if it's because I'm only evaluating the product at the moment - I haven't bought it yet. Will that affect what is available to download?

Thanks for your answer!

Hi Terry

Yes, but that only offered to download the tutorial movies. I wonder if it's because I'm only evaluating the product at the moment - I haven't bought it yet. Will that affect what is available to download?

Thanks for your answer!

Yes!

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Terry, East Grinstead, UK

Go to effects 3rd tab at the top

Scroll don the left panel until you get to Back grounds. They wll then become vewable in the right top panel

Thanks Terry. Kinda makes it hard to evaluate when there's bits missing but I guess I'll get by..!

Cheers

Chris

Thanks Terry. Kinda makes it hard to evaluate when there's bits missing but I guess I'll get by..!

Cheers

Chris

 

Hi Chris,

I was wrong, sorry - you should be able to download the free resources even during a trial.

John has reminded me that the only requirement is to register the software trial. I didn't go through a trial myself but my research before my reply turned up several posts with phrases like "...if you've purchased the download version...then you can download free extras," and I obviously put the wrong emphasis on 'purchased'.

--------------------

So that brings us back to looking for the cause of your problem. Must say I'm at a loss on that. After you selected all the items here

and clicked Continue, what exactly happened? I do recall it takes a long time.

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Terry, East Grinstead, UK

Hi Terry

On my machine that list comes up with the tutorial vids and that's it - there's nothing else on offer. It's strange, especially seeing as I was able to download the effects bundle OK.

Go to effects 3rd tab at the top

Scroll don the left panel until you get to Back grounds. They wll then become vewable in the right top panel

Eh? And if you haven't downloaded them, as in this case?

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Terry, East Grinstead, UK

Hi

Go to the Magix website and  log on with the My Account button top right of the home page using the account you created when you registered MEP 2013.

Under My Products you should see which one you have registered with (Trial) after the name, the registration date and the serial number.

If MEP 2013 is not listed then the registration has either failed or was not completed.

HTH

John

Thanks for your suggestions. I've finally discovered the tech support link while in the account section so lets see what they come up with. I also sent them a couple of bugs to think about while I was at it ;-)

Cheers

Chris

Got an answer from tech support: the downloads are not available in the trial version.

Cheers

Chris

I first thought that my backgrounds and collages were empty because I was using a trial version, as you clarify Chris. But then I purchased the software (Movie Edit Pro 2013). I still don't see them. I have run the download patch from the site as well. Anyone know what's going on with that?