Most features are greyed out can’t access

Jacie wrote on 11/8/2024, 9:02 AM

Magix,

very disappointed! Just got your Sound forge 18 pro and I can’t access hardly any features within the program!!!! They are all greyed out.

I can’t even find a metronome !!

the reason I got it was a lot because of the advertised sound blocks. When I followed the directions nothing worked.
I tried to restart it with the directions and still nothing works!
I am using windows 11 .

I have bought MANY of Magix programs for many years!

there is no customer service phone number for me in the USA to call!!!! Bad business!!

Hope you can help!!

Jacie McConnell

Comments

rraud wrote on 11/8/2024, 10:16 AM

Hi @Jacie, exactly which features are grayed out? Some tools like SpectraLayers and Melodyne are only avaible with the Sound Forge Pro 'Suite' version.

Sound Forge is an audio editing application, I do not recall ever seeing an embedded metronome. There are plenty of metronome plug-ins available for free and otherwise. drum machines as well. If you are recording to a click-track reference (metronome), a multi-track DAW would be better suited and most multi-track apps have them. I even think the free Audacity DAW has one build in.

SP. wrote on 11/8/2024, 12:56 PM

@Jacie You can upload screenshots via the arrow icon above the response text box. Maybe we can understand better what you're wanting to do if you show us what isn't working.