When I tried to watch the intro video, there was a pop-up msg that informed me the video was not supported. I'm not sure if it was because of format or because I need to download some type of software or app.
Welcome to the Magix forums.
First, can you please confirm exactly which version and variant of which Magix product you are using? You've chosen Movie Edit Pro as your product; I'm running the latest version of MEP Premium (19.0.2.58) and the "Intro" video plays without problem.
It would also be helpful to we fellow-users if you would read this pinned post and give us full details about your computer etc.
Jeff
Forum Moderator
It says Music Maker Live, 2016
Also, I have a Lenovo Note Book
It says Music Maker Live, 2016
In which case, why are you posting to the video section of the forum, rather than the audio?? I will move this post.
Hopefully, someone who still has this rather old version of Music Maker will be able to offer you some ideas.
Jeff
Thanks for trying to help, but each time I go to support, they send me here. Magix support is nearly non existant. Have a good day, Jeff.