Magix Movie Studio 2023 Suite how to get the latest version 22.0.3.167

LostEndurance wrote on 11/22/2022, 10:37 AM

Dear Magix Support, today I have purchased the Update Service Extension for my existing version. After installing the version 22.0.3.165 and starting the application, the popup window shows "New features are available" -im my case version 22.0.3.167- which I would expect to get for my payment/extension. Since I am not able to get this update and always get challenged by the mentioned popup to extend the Update Service I would ask you for quick support. To be honest meanwhile I am extremely disappointed about support, product and sales-methods.

Anyway I would expect your corresponding support to get what I have paid for

Regards

Peter

Comments

CubeAce wrote on 11/22/2022, 10:51 AM

@LostEndurance

Hi Peter.

You have come to the user forums and not Magix support. There are no Magix staff on the forums.

You need to contact infoservice@magix.net or log into your Magix account where you registered your products and use the direct link to Magix support there.

Ray.

 

 

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LostEndurance wrote on 11/23/2022, 2:09 AM

Hi CubeAce, many thanks for this hint - I will do so. Regards Peter