Lost transitions when Upgrading from 2019 Premium to 2025 Plus.

elModo7 wrote on 11/6/2024, 4:20 PM

Hello, I had the 2019 Premium version, and I wanted to try the 2025 version because I want to upgrade. I'm currently using the 2025 Plus Trial version, but I don't see my paid transitions that I have in the 2019 Premium version.

Apparently, the store isn't working. I'm not sure if it's an issue with my device or with the trial version. Music and titles also aren't showing up.

Video:

My question is, if I upgrade to 2025 Plus or Premium, will I be able to download the transitions, titles, and sounds I already paid for from the store? Are they only available in the Premium version, or are they also available in Plus?

Best regards.

Comments

browj2 wrote on 11/6/2024, 5:39 PM

Hi,

Everything should be there so long as you use the same account. However, you may have to download them again. They will show up under Templates and Audio as requiring a download. This usually happens if you switch from Plus to Premium or vice versa as each has its own videocontent folders.

Also, sometimes it can take almost a minute when starting the program for it to log in and get your information - purchased items - and display them.

Here is what you may see under Audio:

I have yet to download the above items as I actually purchased them with Video Pro X and they are under VPX folders.

John CB

John C.B.

VideoPro X(16); Movie Studio 2024 Platinum; MM2025 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

YouTube Channel: @JCBrownVideos

elModo7 wrote on 11/7/2024, 1:21 AM

Hi,

Everything should be there so long as you use the same account. However, you may have to download them again. They will show up under Templates and Audio as requiring a download. This usually happens if you switch from Plus to Premium or vice versa as each has its own videocontent folders.

Also, sometimes it can take almost a minute when starting the program for it to log in and get your information - purchased items - and display them.

Here is what you may see under Audio:

I have yet to download the above items as I actually purchased them with Video Pro X and they are under VPX folders.

John CB

Indeed! Just purchased yesterday and everything was there.

Now my question is that it should have come with BorisFX Chroma Key studio, but I don't see it anywhere.

Do you know something about this?

I haven't had the problems people were reporting, I did also do some benchmarking.

Magix Video Deluxe 2025 Frames exported in 30s
Windows compat 819
WRAP 868
Intel UHD630 2537
GTX1070 2892

Magix Video Deluxe 2018 Frames exported in 30s
GPU 776
CPU 796

 

Cheers!

me_again wrote on 11/7/2024, 4:45 AM

@elModo7

Greetings

Re BorisFX, before we go any further I assume you've followed the instructions given with your order confirmation email from Magix?

Your purchase of Movie Studio includes an in-app Store coupon code for Boris FX BCC Chroma Key Studio.

Here's how to activate Boris FX BCC Chroma Key Studio:

Please activate the Boris FX BCC Chroma Key Studio directly from the Movie Studio interface ("Help" menu and then "Activate content pack(s)").

You may need to update your program version first. Boris FX BCC Chroma Key Studio will then be activated and ready to download via "Effects" > "Additional effects"

 

If so then look for "BCC Key and Blend"

AndyW

Last changed by me_again on 11/7/2024, 4:59 AM, changed a total of 2 times.

"Just when I think I've learned the workrounds of MEP/MS the bounders go and update it"

Aorus Z690 Elite DDR4 Motherboard

12th Gen Intel(R) Core(TM) i7-12700K, 3600 Mhz, 12 Core(s) 20 Logical Processor(s)

64gb (4x16gb sticks) DDR4 3200Mhz

Intel(R) UHD Graphics 770

Gigabyte GeForce RTX 4060 Eagle OC 8Gb DDR6 DLSS3 Windforce

Corsair RM750 PSU, be quiet! Pure Rock 2 cooling

System drive 500Gb 4.0NVMe M,2 SSD, dedicated video/audio drive 2Tb Gen 4 NVMe SSD, 2x 500Gb Local Fixed Disks (Music etc), USB3 expansion drive 5Tb and 2Tb

Audio Onboard ALC1220 Amp-Up, Windows 11 Home updated as and when

Movie Studio 2025 Suite, Photo Manager Deluxe 13

Norton 360

All Drivers updated as they become available.

Bol wrote on 11/7/2024, 6:29 AM

@elModo7

Hi,

As far as I can tell, all your previously purchased products are not yet available in the MMS2025 Trail version, unless you have purchased the full MMS2025 version. I read that you have purchased the MMS2025. If this is the Platinum version, then your MMS2019 Premium will not be overwritten. You can then install MMS2019 Premium and MMS2025 Platinum side by side on your computer, just not start them at the same time.

.....Now my question is that it should have come with BorisFX Chroma Key studio, but I don't see it anywhere....

Which MMS2025 did you purchase? If it is MMS 2025 Platinum, then BorisFX Chroma Key Studio is not included

HTH
Rob

Last changed by Bol on 11/7/2024, 6:33 AM, changed a total of 1 times.

Als een kwestie onoplosbaar lijkt, komt dat niet omdat je de oplossing niet ziet, maar omdat je het probleem niet ziet.

If an issue seems unsolvable, it is not because you do not see the solution, but because you do not see the problem.

PC -1-

PC -2-

elModo7 wrote on 11/7/2024, 7:24 AM

Hi,

Everything should be there so long as you use the same account. However, you may have to download them again. They will show up under Templates and Audio as requiring a download. This usually happens if you switch from Plus to Premium or vice versa as each has its own videocontent folders.

Also, sometimes it can take almost a minute when starting the program for it to log in and get your information - purchased items - and display them.

Here is what you may see under Audio:

I have yet to download the above items as I actually purchased them with Video Pro X and they are under VPX folders.

John CB

Indeed! Just purchased yesterday and everything was there.

Now my question is that it should have come with BorisFX Chroma Key studio, but I don't see it anywhere.

Do you know something about this?

I haven't had the problems people were reporting, I did also do some benchmarking.

Magix Video Deluxe 2025 Frames exported in 30s
Windows compat 819
WRAP 868
Intel UHD630 2537
GTX1070 2892

Magix Video Deluxe 2018 Frames exported in 30s
GPU 776
CPU 796

 

Cheers!

@elModo7

Greetings

Re BorisFX, before we go any further I assume you've followed the instructions given with your order confirmation email from Magix?

Your purchase of Movie Studio includes an in-app Store coupon code for Boris FX BCC Chroma Key Studio.

Here's how to activate Boris FX BCC Chroma Key Studio:

Please activate the Boris FX BCC Chroma Key Studio directly from the Movie Studio interface ("Help" menu and then "Activate content pack(s)").

You may need to update your program version first. Boris FX BCC Chroma Key Studio will then be activated and ready to download via "Effects" > "Additional effects"

 

If so then look for "BCC Key and Blend"

AndyW

Indeed it was in the first email, not highlighted and I slipped it up!

Thanks!

elModo7 wrote on 11/7/2024, 7:24 AM

@elModo7

Hi,

As far as I can tell, all your previously purchased products are not yet available in the MMS2025 Trail version, unless you have purchased the full MMS2025 version. I read that you have purchased the MMS2025. If this is the Platinum version, then your MMS2019 Premium will not be overwritten. You can then install MMS2019 Premium and MMS2025 Platinum side by side on your computer, just not start them at the same time.

.....Now my question is that it should have come with BorisFX Chroma Key studio, but I don't see it anywhere....

Which MMS2025 did you purchase? If it is MMS 2025 Platinum, then BorisFX Chroma Key Studio is not included

HTH
Rob

All fixed now, thank you!

me_again wrote on 11/7/2024, 8:16 AM

@elModo7

Glad it's sorted, now all you've got to do is use it. I know there are people on this forum that rave over Boris but I'm afraid all I do is rave at it; it's a bit too faffy for me.

Maybe one day I'll sit and explore in detail what's so good about it, PLEASE don't let me put you off using it.

AndyW

Last changed by me_again on 11/7/2024, 8:17 AM, changed a total of 1 times.

"Just when I think I've learned the workrounds of MEP/MS the bounders go and update it"

Aorus Z690 Elite DDR4 Motherboard

12th Gen Intel(R) Core(TM) i7-12700K, 3600 Mhz, 12 Core(s) 20 Logical Processor(s)

64gb (4x16gb sticks) DDR4 3200Mhz

Intel(R) UHD Graphics 770

Gigabyte GeForce RTX 4060 Eagle OC 8Gb DDR6 DLSS3 Windforce

Corsair RM750 PSU, be quiet! Pure Rock 2 cooling

System drive 500Gb 4.0NVMe M,2 SSD, dedicated video/audio drive 2Tb Gen 4 NVMe SSD, 2x 500Gb Local Fixed Disks (Music etc), USB3 expansion drive 5Tb and 2Tb

Audio Onboard ALC1220 Amp-Up, Windows 11 Home updated as and when

Movie Studio 2025 Suite, Photo Manager Deluxe 13

Norton 360

All Drivers updated as they become available.

elModo7 wrote on 11/7/2024, 8:28 AM

I just tested it 1-2 minutes but my first impression is that it leaves less artifacting and color spill/cast.

Bol wrote on 11/7/2024, 9:11 AM

@elModo7

Hi,

What exactly did you test? Is this AI coloring, KI Nebulization, KI Sharpening and AI Style Transfer?

You don't clearly indicate whether you have Boris FX BCC chroma Key Studio for VDL2025 installed?

Best wishes,
Rob

Als een kwestie onoplosbaar lijkt, komt dat niet omdat je de oplossing niet ziet, maar omdat je het probleem niet ziet.

If an issue seems unsolvable, it is not because you do not see the solution, but because you do not see the problem.

PC -1-

PC -2-

elModo7 wrote on 11/7/2024, 9:32 AM

@elModo7

Hi,

What exactly did you test? Is this AI coloring, KI Nebulization, KI Sharpening and AI Style Transfer?

You don't clearly indicate whether you have Boris FX BCC chroma Key Studio for VDL2025 installed?

Best wishes,
Rob

Yes, I have Boris FX Chroma Key Studio, I just did a little test on a remote machine and it worked well, I will just have to test a bit more in the future and give feedback here, it's all working well here for me.

Bol wrote on 11/8/2024, 10:54 AM

@elModo7

Hi,

Thanks👍 for your feedback.

You have upgraded your VDL 2019 premium to MMS 2025 Suite.

Good luck with compiling your films.

Best wishes,
Rob

Als een kwestie onoplosbaar lijkt, komt dat niet omdat je de oplossing niet ziet, maar omdat je het probleem niet ziet.

If an issue seems unsolvable, it is not because you do not see the solution, but because you do not see the problem.

PC -1-

PC -2-