I was subscribed to loops unlimited and my card details changed during that month so my subscription charge failed for the second month and I was locked out of loops unlimited.
I changed the payment details and paid the £14.99 and my account went to activated, however the loops i download are greyed out and I have to pay for any from the store.
this happened weeks ago and I tried cleaning store cache and relogging into the account but it didn't work.
I contacted magix via email but never heard back?
anyone have similar and got help as I'm 2 weeks into new subscription and haven't been able to use the tracks I made or the loops unlimited package.