Leaving Vegas Video.

Vince-Karch wrote on 10/23/2020, 11:06 PM

I cannot believe after all these years I am leaving Vegas video. But I also find it hard to understand why a company would buy a smart little program just to grind it into the dust. It's like tossing away free money. I see complaints against your technical support area not from years ago, but from days ago. Products freeze up, support links lead not to support areas but to sales departments trying to get me to buy a newer version of a product which, by current discussions is just as buggy as previous versions.
I honestly cannot understand why you'd spend money on a program just to lose the investment made.
But you have. Apparently.
And this video editors I spent 20 years using is about to be ripped from my PC and discarded as well.
Strange. I and many others loved this program. We swore by it and promoted to everyone we knew. Now I am ashamed to know it or Magix, the company "supporting" it. I barely avoided getting an upgrade when I saw all the comments about Magix and how bad of a company it is.
Do you know how may times I have had to log on to my account in the last 30 minutes as I move from page to page of your website.
Magix's owners may want to drain as much money as quickly as possible, because I think Vegas Video and all the other Magix products are about to die very sad deaths.
As I leave behind a perky little program name Vegas Video.

Comments

browj2 wrote on 10/23/2020, 11:17 PM

Do you know how may times I have had to log on to my account in the last 30 minutes as I move from page to page of your website.

Nope! And I have never had to log in to my account to view pages on the Magix.com web site so I have no clue as to what you are talking about.

This is a user forum, not Magix support, so your rant is falling on deaf ears. BTW, getting to Magix Support to raise a ticket is quite simple if you read what is on the screen and follow the links.

Worse, you're not even in the Vegas Forum. See the important post at the top of this forum page (Video) that says, "THIS IS NOT THE VEGAS PRODUCTS FORUM, PLEASE READ HERE FIRST."

Since you're leaving Vegas, maybe you'd be interested in Video Pro X. Excellent video program!

johnebaker wrote on 10/24/2020, 7:30 AM

@Vince-Karch

. . . . Do you know how may times I have had to log on to my account in the last 30 minutes as I move from page to page of your website . . . .

You must be referring to this forum site for which is available to the general public with there is no requirement to log in to view the forums.

The only time you need to login is when you are wanting to post, view any PMs or your profile.

If you are having to login on every page you move in order to do any of these activities, then either your browser cookie caching is turned off or, less likely, your web browser is failing to store the necessary cookie(s) required.

John EB
Forum Moderator

Vince-Karch wrote on 10/24/2020, 4:06 PM

Do you know how may times I have had to log on to my account in the last 30 minutes as I move from page to page of your website.

Worse, you're not even in the Vegas Forum. See the important post at the top of this forum page (Video) that says, "THIS IS NOT THE VEGAS PRODUCTS FORUM, PLEASE READ HERE FIRST."

Since you're leaving Vegas, maybe you'd be interested in Video Pro X. Excellent video program!

Yes, I know. But as the Magix site didn't seem to have an easy way to leave Vegas comments, I decided I'd crap on their lawn with the hopes that Magix would, in one manner or another, step in it or smell it, notice it existed.
Sometimes you aim for results, sometimes you aim for effects.

Vince-Karch wrote on 10/24/2020, 4:10 PM

@Vince-Karch

Hi

. . . . Do you know how may times I have had to log on to my account in the last 30 minutes as I move from page to page of your website . . . .

You must be referring to this forum site for which is available to the general public with there is no requirement to log in to view the forums.

The only time you need to login is when you are wanting to post, view any PMs or your profile.

If you are having to login on every page you move in order to do any of these activities, then either your browser cookie caching is turned off or, less likely, your web browser is failing to store the necessary cookie(s) required.

John EB
Forum Moderator

Or your website has been written poorly and doesn't carry USER ID when the user moves. For example, when I travel Amazon, I do not have to keep logging on when I review different items and return to previous pages.
On Magix's website I do.
Either Amazon and others are using pixie dust, or your site it poorly written.
Either way: Meh. It won't really be a problem in a couple of days.

CubeAce wrote on 10/24/2020, 4:37 PM

@Vince-Karch

Hi Vince.

None of the user forum sites have Magix staff at the Vegas site or here.

It's just user to user interaction. We have no control over how the website is written.

Magix probably pay more attention to their twitter and Facebook feeds if you really want to let off some steam but personally I think Sony sold Vegas because they couldn't make it pay or no longer had interest in it. Sony have sold off whole sections of their businesses over the years. Magix probably bought Vegas out just to legally own some of the programs code to incorporate into their own products and for the name and its history. Unfortunately that's business.

Ray.

terrerad wrote on 10/24/2020, 6:04 PM

Hi Vince,

I use both Vegas Pro and Video Pro X in a professional capacity and produce hours of polished material without any serious problems. I think that Magix has done an excellent job supporting both programs and has certainly improved on Vegas since Sony owned it. Perhaps you could outline specific problems on the correct forum instead of defecating on something many users use quite successfully.

johnebaker wrote on 10/24/2020, 6:49 PM

@Vince-Karch

. . . . Or your website has been written poorly and doesn't carry USER ID when the user moves. . . . . I do not have to keep logging on when I review different items and return to previous pages.
On Magix's website I do.

So long as you have cookies enabled and you if you check this box -

the site will remember you. As I have said before the only time you actually need to login is if you are going to post a comment otherwise you can freely browse the site at your leisure.

However if you have cookies turned off or your browser is set to clear its cookies on close then you will have to login every new visit.

. . . . I decided I'd crap on their lawn with the hopes that Magix would, in one manner or another, step in it or smell it, notice it existed. Sometimes you aim for results, sometimes you aim for effects. . . . .

Your logic is way off the mark, this is not the Vegas forum and Magix Support staff rarely visit here, so your ranting is pointless and will, under Community rules #2, 3 and 6, earn yourself a ban if it continues.

The ball is in your court.

John EB
Forum Moderator