Just installed Movie Studio 24 - cannot open .MOV files

emmrecs wrote on 11/13/2023, 6:28 AM

Welcome to the Magix user to user forums.

Magix Movie Studio 2024 is a wholly different product to Movie Studio 15. The latter was a part of the Vegas range of products; the former is a rebadged version of what was formerly called Magix Movie Edit Pro. That is why your older MS15 projects will not open in MMS 2024, sorry! Magix "combined" Vegas Movie Studio and Magix Movie Edit Pro into Magix Movie Studio from version 18; as far as I can remember, only the most recent prior versions of VMS (possibly only version 17) could have their projects opened in version 18 onwards. Even then, I think that not ALL facilities of those earlier projects could be translated to version 18.

If it is of any consolation to you, you are far from the first user to be "caught out" by this change of name! If you would prefer to continue to use a product with which you are more familiar Magix Vegas Edit is the one you should take a look at; assuming you bought Magix Movie Studio 2024 only very recently you are entitled to request a refund of the purchase price.

As to .MOV files; you need to have Quicktime, or one of its alternatives, installed to enable MS 2024 to read those files. Quicktime for Windows ceased development by Apple a number of years ago and is viewed by some users as "dangerous" since it is not secure. Speaking personally I have Quicktime Player installed and have never found it to cause a problem.

HTH

Jeff
Forum Moderator

Former user wrote on 11/13/2023, 7:17 AM

Quicktime for Windows ceased development by Apple a number of years ago and is viewed by some users as "dangerous" since it is not secure. Speaking personally I have Quicktime Player installed and have never found it to cause a problem.

HTH

Jeff
Forum Moderator

@emmrecs @ralph-m4479 Agreed, there's nothing wrong with Quicktime providing you only install it, the insecurity comes/came with signing in & using it to share online, but just installing it it loads the needed codecs, the program itself sits in the background doing nothing.

This is Quicktime, basically download & install it, then ignore it 👍 https://support.apple.com/kb/dl837?locale=en_GB

ralph-m4479 wrote on 11/14/2023, 3:45 AM

Thanks for replies, much appreciated. I have been using Magix MS 15 for many years, every time I open it I get a banner from Magix wanting me to UPGRADE to MS24 which I have just done only to find it is totally incompatible with all my existing projects (over 50) and 100s of .MOV video cuts. How can Magix describe this as an upgrade?

I did load Quicktime player as suggested in your response but still get the green screen even after re-booting. I would keep MS24 if I could read .MOV files - any more suggestions. I have been using my Olympus Stylus 1 camera for many years as a travel camera for both photos and videos. This camera only records in .MOV format so I would like to keep using it. Maybe I will just keep using MS15 which I am very familiar with but seems a shame not to upgrade.

Former user wrote on 11/14/2023, 4:28 AM

@ralph-m4479 Right at the present moment I can't think of anything but I apologise I should have remembered to mention not all .mov files play well on MMS for me.

This one does

But this one doesn't

The App that gives the info in the pics above is called MediaInfo, download it, it's free & a fast download with no added adverts or any of that rubbish. https://mediaarea.net/en/MediaInfo
After downloading, right click on the media file in your Windows folder, open MediaInfo, choose Text from the options at the top, take i screenshot like I have or Copy & paste the information in a new comment on here 👍

Like this

You could share a sample if you want on a file sharing site like Google Drive for us to try,

Open Google, top right is a sq of dots - Open Google Drive.
Drag that video onto the Google Drive window, let it upload.
Right click on the file on screen - Share.
A window will pop up, General Access - choose anyone with the link - Copy link.
Then on here in a new comment at the top there's a chain button, paste the link on there
Click Comment

johnebaker wrote on 11/14/2023, 4:38 AM

@ralph-m4479

Hi

According to the specs for your camera the MOV video is encoded AVC/H.264 which should not cause any problems when you have Quicktime installed.

What graphics card/chipsets are in your PC - please give the full name and model number - you should see them in the program settings, Device options dropdown for Import, Processing and Export. - here is an example of mine

Are your graphics drivers up to date? Please do not rely on Windows Update telling you they are - it is often wrong.

John EB
Forum Moderator

Former user wrote on 11/14/2023, 4:41 AM

@ralph-m4479 I must add that even the one above that does play 'stutters'

AAProds wrote on 11/14/2023, 6:59 AM

If you can't get MOVs opened natively using any other means, try changing them to MP4s using my guide for AVIDemux. The files are not recoded.