Installed program caused pc issues

kyle-madin wrote on 12/14/2017, 6:59 PM

I installed the music maker today after purchasing a bundle.

I was unable to hear any audio on my pc other than the application itself, so I closed the process and was able to hear Youtube audio but not pc application noises like Discord audio or notification noises. I checked all my settings and everything was the way it was. So I uninstalled the application and now I'm unable to load Youtube or Media player videos, Youtube freezes on the start and allows me to skip through and load the scene but no movement, loading or audio. And Media player just errors.

I can't find a fix anywhere all I can find is how to fix the application itself when I'd rather have my pc back and working.

What are the fixes, I've uninstalled the program and things haven't reverted back.

Comments

johnebaker wrote on 12/16/2017, 7:46 AM

Hi

This is probably one the most frequently asked questions in the Music Maker forum.

In the programs settings, audio tab change change your sound driver to Direct Sound or wave driver as shown below.

HTH

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.