I have purchased Music Maker 2021 Premium addition , I get a error message on installation it doesn't recognise the product registration code and I tried the support help line and can not get through to an agent , can anyone assist
There are no agents that you can get through to, sorry!
However, there are a number of very experienced users of the software here who are only too happy to help! So, some questions:
Where did you buy the product?
If it was direct from Magix, check carefully that the purchase confirmation email says "MM 2021 Premium" and that you have correctly copied and pasted the serial key/activation code that is in the email.
I assume you receive an error message on attempting the installation. What is the exact wording of that message? A screenshot of the message could be helpful to us.