Install/Uninstall MagixMusicMaker using Windows 7 rachel-t wrote on 3/7/2021, 10:35 AM Unable to complete Install, therefore cannot uninstall or remove product. Please can someone help Back to post
Comments johnebaker wrote on 3/7/2021, 2:38 PM @rachel-t Hi Which version of Music Maker did you try to install ? If it is Music Maker 2021 then this is not supported on Windows 7. The minimum version of Windows supported is version 8. Try disabling your Antivirus Real time protection/Ransomware/Protected folders feature and run the installer again. HTH John EB rachel-t wrote on 3/7/2021, 2:45 PM Thank you :) rachel-t wrote on 3/7/2021, 4:51 PM I've got Windows 7 and it half installed did not complete, as a consequence I cannot uninstall it either! Stuck in a viscious cycle PATIENT-X wrote on 3/7/2021, 5:28 PM @rachel-t Hello, Welcome As @johnebaker asked you, what version do you have of Music Maker? You could try the free version of Revo uninstaller to remove product here. rachel-t wrote on 3/7/2021, 5:31 PM The free version as I wanted to try it out first!?!? So I have to download something else to uninstall it? How bizarre! PATIENT-X wrote on 3/7/2021, 5:51 PM @rachel-t Did you go into control panel and click "Programs" uninstall programs and click your free version to uninstall? rachel-t wrote on 3/7/2021, 6:00 PM Yes I did. But it comes up with an error saying unable to remove product as there is an installation But there is no installation running I emailed customer service and they have sent a reply that directs me here PATIENT-X wrote on 3/7/2021, 6:22 PM @rachel-t There are many users stuck with software in windows that will not uninstall and many used the Revo uninstaller, its free and worth a try at least to sort out your issue. I now use Revo uninstaller all the time. 1