Comments

emmrecs wrote on 1/25/2022, 4:20 AM

@Doug-Bard

Welcome to the Magix user to user forums.

First, please be aware that, to be able to help you, the more information you can give us the more likely we are to be able to respond helpfully!

Error code 14 indicates that you are using an incorrect serial number for the product you have. You need to check carefully that the number is for the exact version and, if appropriate, edition of (we assume) Music Maker which you have installed.

Where, exactly, did you purchase the software?

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Graham-Hawker wrote on 1/25/2022, 4:21 AM

This is usually because you are entering the wrong serial number into the wrong program.