Comments

emmrecs wrote on 11/16/2020, 4:29 AM

@Ben-Freeman

Welcome to the Magix user to user forums.

Payment method for what??? Since you've chosen MM as your product I'm going to guess this is for Unlimited Loops. Is that correct?

If so, I think you need to access your Magix account, log in and go to My Contracts where I suspect you can make the change you want to do. If that is not successful, you may need to contact sales@magix.net and ask for their help in this.

HTH

Jeff
Forum Moderator

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Ben-Freeman wrote on 11/18/2020, 12:04 AM

Actually I went to My Contracts but since I don't have any subscriptions the option to change payment methods did not appear. I want to change the credit card I use for payment.

emmrecs wrote on 11/18/2020, 4:11 AM

@Ben-Freeman

I'm sorry, but you still haven't told us exactly what Magix product or service you are paying for!

Since you clearly have a Magic account you could use this page to raise a ticket with Sales.

HTH

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Ben-Freeman wrote on 11/20/2020, 12:08 AM

I have the free version of Music Maker and I want to change the card I use to pay for things like new sound pools.

browj2 wrote on 11/20/2020, 6:32 AM

@Ben-Freeman

i think that when you are about to pay, you change the payment method and thus the credit card. Did you try this?

John CB

John C.B.

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Ben-Freeman wrote on 11/21/2020, 6:08 PM

I finally figured it out. I missed the little link to change cards. Thanks for the assist.