No it says give your serial number and email account which I did and then says register to activate so press ok and it says check your Internet connections or reset your Internet or a firewall could be blocking your access I've tried reseting my Internet connections and it just brings me to a magix page to by stuff online of magix I've turned of my firewall to and it just keeps saying same thing check your Internet connections and reset Internet and firewall maybe blocking access can you help me as I'm going round in circles as I purchased the acid music 11 from amazon

@stevie-kc

Hello, Welcome

Try temporarily disabling your Windows defender and any anti virus you may have installed.

Stephen

Forum Moderator

How do I do that?

@stevie-kc

https://support.microsoft.com/en-us/windows/turn-off-defender-antivirus-protection-in-windows-security-99e6004f-c54c-8509-773c-a4d776b77960

If you program was activated you should turn Defender back on.