Comments

emmrecs wrote on 7/17/2021, 4:28 AM

@Steve-Chapin

Welcome to the Magix user to user forums.

What Magix program is this?

The procedure to follow to request a cancellation and refund of your purchase is detailed in this Magix document. Do take particular note of the requirement that this must be instigated not more than 14 days after the date of original purchase.

HTH

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Steve-Chapin wrote on 7/17/2021, 8:00 PM

The program I need to cancel is Xara Photo & Graphic Designer

Because it's not compatible with Mac

emmrecs wrote on 7/18/2021, 7:23 AM

@Steve-Chapin

Thank you for the additional information.

XARA PGD has only ever been exclusively a Windows product. You need to follow the advice in the document I linked in my previous post.

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam