I have upgraded to version 19 of premium but I keep getting this error attached whenever it feels’ like doing it.
I do not have to do much when it appears and it is in different actions.
Can you check it out please.
Can't add a picture of the error so cannot help there, but tech details typed below .....
504 ¦ jsonkeywords.php ¦ 20220223:1421
Hi
Please note this is a user to user forum not Magix Support.
To upload a screenshot - use the icon to the left of the blue smiley icon above when posting a comment, the image should be in a supported format, eg jpg, png bmp, and cropped to show the error dialog box.
From the error text you have posted this looks like a HTTP 504 error message - 'the gateway server did not receive a timely response form another server'.
Was there a particular action you were doing eg using the Online Catalogue/Gallery at the time the message popped up? If so there may have been an issue with the servers at Magix.
John EB
Forum Moderator