I have received an error message upon activation

christopher-mar wrote on 5/29/2022, 10:52 PM

I get an error message for activation after installation and in the activate registered products here in support.

please contact me at Removed by Moderator.

 

I am using an intel laptop with i9900k 6TB SSD, 32 Gb DDR4 Win11 64 bit Pro

The following is a screen shot of my activation attempt online support.

I have included my Computer ID as per physical address.

Image removed by Moderator as it shows personal product details.

Comments

SP. wrote on 5/29/2022, 11:13 PM

@christopher-mar Hello. This is not support but a public user forum without any Magix staff. Please edit your comment and remove your personal data.

You cannot activate Music Maker via the Magix website. You need to start the program on a computer which connected to the internet and enter the serial number there. If the serial number was already entered in the past, it is enough to just log into your user account.

The website activation only works with old Magix software that supports offline activation. This old software will create a computer ID you can enter on the website. It is not a number you can read out of your hardware configuration. Music Maker 2019 cannot be activated offline.

PATIENT-X wrote on 5/30/2022, 3:23 AM

@christopher-mar

Hello, welcome

I have removed your product details and email from public view as this is an open public user to user forum and not Magix.

Stephen

Forum Moderator

Pc self build by me.

Azza Pyramid 804 case

Intel Core i5-13600K Processor 3.5GHz

Kingston FURY Beast 32GB (16GB x 2) 4800MHz DDR5

Geforce RTX2080 Founders edition

Firecuda 530 1tb SSD Nvme

Team Group T-FORCE DELTA MAX RGB LITE 2.5" 1TB SATA III

Corsair RM1000x 80 PLUS Gold Fully Modular ATX 1000 Watt Power Supply

5in LCD Screen

Lian Li UNI SL120 V2 triple fans

MSI Meg Unify Z690 motherboard