I have found some bugs.

Robert-Watson wrote on 11/13/2020, 2:16 PM

Hello, how are you today ?. Sorry to take up your time. I have found some bugs in Magix Music Maker. The following software won't activate. I have attached some screen-shots. They will not activate in Windows 10 or 8.1 and I have tried it on separate very clean PC's. I just get an error message. This leaves the software pretty much unusable. Below are the software's with the problem.

Music Maker 2019 Plus
Music Maker 2019 Premium
Music Maker 2020 Plus
Music Maker 2020 Premium
Music Maker 2021 Plus
Music Maker 2021 Premium

Also the volume bar on objects in the arranger isn’t always correct in most Magix Music Maker software. I have attached a screen-shot.

I am based in the UK England.

That’s about it.

Hope these things can get sorted out.

Cheers,

 

Robert.

 

 

 

 

Comments

Graham-Hawker wrote on 11/13/2020, 2:59 PM

You've just published your serial number. If this hasn't been activated then anyone with a free version could use it.

browj2 wrote on 11/13/2020, 7:41 PM

@Robert-Watson

And we have your email address. All we need is your password, bank account number and PIN and we're away!

Read the bold part of the above image that gives the instructions and is what you see when you create a new post. Did you not read any of this important information before posting?

If you take a look through the forum posts, you will see that most everyone has been able to activate MMM2021, so it's not a bug but likely a problem with your setup. I have MMM2021 on two vastly computers and do not have the error message that you show, nor did I ever have it.

As for the volume, you show that you have selected +12db and it looks to me like the volume line has moved up. If you click on it and hold down the mouse button, does it not indicate +12dB? The volume curve is normally at the centre and in your image it's way above the centre; the waveform does not change because it's the waveform of the actual file used and that is the way that MMM treats the effect - it's non-destructible - you can drag the curve up and down.

There is a sticky under Important message at the top of this forum indicating known bugs in MMM2021. You should read it.

John CB

John C.B.

VideoPro X(16); Movie Studio 2024 Platinum; MM2025 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

YouTube Channel: @JCBrownVideos

emmrecs wrote on 11/14/2020, 4:52 AM

@Robert-Watson

Welcome to the Magix user to user forums, so not a contact for Magix Support.

As @Graham-Hawker and @browj2 have pointed out to you, you have revealed in your screenshots the sort of personal data that should never be posted to a public forum like this one. Hence I have removed all but one of those screenshots.

As John CB says, this is almost certainly a problem on your system. I am one of many users who has MM Premium 2021 installed and activated without problem. In this situation, I think you need to raise a Support Ticket with Magix via this page. Support will almost certainly ask you to run the SysCheck utility, which you will need to download from the link they give you and whose results are then automatically returned to Magix. That will help them to help you.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Robert-Watson wrote on 11/14/2020, 5:01 AM

Thank you for removing the screenshots. I will be more careful in the future. Magix Music Maker 2018 Premium seems to be working ok.

Robert.