I have been unable to install a plugin as it keeps crashing acidpro8

Rayz-R wrote on 4/12/2021, 3:53 PM

Hi I have been able to install some plugins from the master the mix pack but the one I want to use (LEVELS) keeps crashing and I get this message. Thanks in advance for any help.

ACID Pro
Version 8.0.12 (Build 26) 64-bit
Exception 0xC0000005 (access violation) READ:0x0000000000000368 IP:0x000007FED76E8388
In Module 'LEVELS.vst3' at Address 0x000007FED5020000 + 0x00000000026C8388
Thread: GUI ID=0x1B80 Stack=

 

Comments

PATIENT-X wrote on 4/12/2021, 5:03 PM

@Rayz-R

Did you try and run Acid pro 8 run as administrator?

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Last changed by PATIENT-X on 4/12/2021, 5:04 PM, changed a total of 2 times.

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Rayz-R wrote on 4/13/2021, 4:24 AM

Hi not that I know of everything is working in acid pro 8 apart from this one plugin , I will try and do that , not sure how you do it though.

emmrecs wrote on 4/13/2021, 6:05 AM

@Rayz-R @PATIENT-X

I notice that the error message speaks about 'LEVELS.vst3'.

Can Acid Pro 8 handle VST3s?

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PATIENT-X wrote on 4/13/2021, 6:37 AM

@Rayz-R

Just right click on acid pro logo app or exe file, click "Run as administrator"

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PATIENT-X wrote on 4/13/2021, 6:47 AM

@Rayz-R @emmrecs

I did notice the VST3 part of error.

There was talk of introducing VST3 support in Acid Pro 8 as @sheppo mentioned back in 2018.

I very rarely use VST in my Acid Pro.

It has now been introduced in Acid Pro 10 as mentioned below:

"VST2/VST3 Engine with 32-bit bridge With both the new VST2/VST3 engine and the 32-bit bridge you can run the latest plug-ins in ACID Pro and even bring your favourite older plug-ins into its sleek 64-bit ACID environment"

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Last changed by PATIENT-X on 4/13/2021, 6:49 AM, changed a total of 1 times.

Pc self build by me.

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PATIENT-X wrote on 4/13/2021, 6:51 AM

@Rayz-R

If Acid Pro 8 does not have support for VST3, which is part of Levels? then this will be the issue.

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Rayz-R wrote on 4/13/2021, 7:11 AM

To quote - Acid Pro 8 (the current version as of 2019) supports 32-bit and 64-bit architectures, and has MIDI, ASIO, VST, VST3, DirectX Audio, and 5.1 surround sound support. I did install the mac version of Levels first as it wasn't very clear on the download page i'm wondering if I caused a bug in removing it ? Anyway will try administrator role as official acid pro channels wont help me as i have had the program over 12 months :/

PATIENT-X wrote on 4/13/2021, 7:22 AM

@Rayz-R

You could also try and Reinstall Acid to see if that helps.

Use the free Revo uninstaller to remove everything including remnants in the registry and then re-install Acid Pro.

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Last changed by PATIENT-X on 4/13/2021, 7:25 AM, changed a total of 1 times.

Pc self build by me.

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PATIENT-X wrote on 4/13/2021, 7:36 AM

@Rayz-R

Make sure every part of Mac version of Levels is removed by trying out free Revo uninstaller.

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Last changed by PATIENT-X on 4/13/2021, 7:37 AM, changed a total of 2 times.

Pc self build by me.

Azza Pyramid 804 case

Intel Core i5-13600K Processor 3.5GHz

Kingston FURY Beast 32GB (16GB x 2) 4800MHz DDR5

Geforce RTX2080 Founders edition

Firecuda 530 1tb SSD Nvme

Team Group T-FORCE DELTA MAX RGB LITE 2.5" 1TB SATA III

Corsair RM1000x 80 PLUS Gold Fully Modular ATX 1000 Watt Power Supply

5in LCD Screen

Lian Li UNI SL120 V2 triple fans

MSI Meg Unify Z690 motherboard

 

 

Rayz-R wrote on 4/13/2021, 9:22 AM

I will test out the reinstall thanks . Q) If I reinstall acid pro will I loose my song files and will I have to re add all my plugins and loop packs e.g loopmaster files ?

PATIENT-X wrote on 4/13/2021, 9:39 AM

@Rayz-R

You could save your acd files in a new folder, you'll have to go into your Plugin manager and Reinstall plugins.

Downloaded acid sample pack loops should be fine if they are in separate folder.

I have uninstalled Acid Pro before and all my acd files were still in their appointed folder, downloaded sample pack loops were unaffected as well.

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Azza Pyramid 804 case

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Rayz-R wrote on 4/14/2021, 6:36 AM

I might just upgrade to Acid Pro 10 if I got to do all that anyway ! , thanks for the advice and help Patient-X

PATIENT-X wrote on 4/14/2021, 7:21 AM

@Rayz-R

Sorry I coud not help you out more, thanks for the update, cheers.

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Pc self build by me.

Azza Pyramid 804 case

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Rayz-R wrote on 4/16/2021, 7:17 AM

Hi I am using the Revo to delete all traces of the .app , its also saying after deleting it that there is left over stuff in these following places and do I want to delete them , I am just checking it is safe to do so and it wont effect the p.c or registery. The places are MY COMPUTER - HKEY_LOCAL_MACHINE\SOFTWARE\Mastering the Mix all have tick boxes available.