@Mito-Sinkovec

Hi

I have removed your duplicate post.

Which program are you using - you have posted in the Movie Edit Now section of the forum?

Assuming you have bought and activated the HEVC codec did you get this from Microsoft or Magix?

If not the HEVC codec what did you buy and from where?

Try restarting the computer - Windows button, Power icon, Restart - not a shutdown/start - to force Windows to reload all drivers etc.

If the video still imports with a green preview, what is your computer specification, Windows version and program full name and version, see this topic for what is required and please quote processor and graphics card make/model in full. 

I would suggest you put this information in your profile signature so we do not have to keep asking for it.

Are the graphics card drivers up to date?

A screen shot of the Program settings, Display options or Device options tab  would help.

Download and install MediaInfo and analyse one of the clips and post the results, see this tutorial on how to setup MediaInfo and analyse a video clip for all the data required.  

John EB
Forum Moderator