I bought 2 copies of the same software(vegas pro 18)

Preme-Pongcharoen wrote on 4/25/2021, 5:12 AM

I was wondering if I could get a refund for another copy of Vegas pro 18 because I had already bought it but bought it again as there was no indication that my purchase went through, after I made my second purchase I received an email twice about my purchase of Vegas pro 18 with different order number. I already sent a support request 4 days ago but no response..

Comments

PATIENT-X wrote on 4/25/2021, 6:00 AM

@Preme-Pongcharoen

Hello, Welcome

First of all can you let us know how you got to this forum?

What steps did you take to get here, we would appreciate a response as many Vegas users are entering the wrong forum.

You feedback would be appreciated.

Forum Moderator 

 

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Preme-Pongcharoen wrote on 4/25/2021, 6:35 AM

Well, I saw found that all my info on the purchase of Vegas was on this site so I decided to try making a post about my problem on this site.

PATIENT-X wrote on 4/25/2021, 6:43 AM

@Preme-Pongcharoen

Hi

Thank you for your response, Vegas products have their own separate forum here.

This thread will now be closed.

Forum Moderator 

 

Last changed by PATIENT-X on 4/26/2021, 6:03 AM, changed a total of 1 times.

Pc self build by me.

Azza Pyramid 804 case

Intel Core i5-13600K Processor 3.5GHz

Kingston FURY Beast 32GB (16GB x 2) 4800MHz DDR5

Geforce RTX2080 Founders edition

Firecuda 530 1tb SSD Nvme

Team Group T-FORCE DELTA MAX RGB LITE 2.5" 1TB SATA III

Corsair RM1000x 80 PLUS Gold Fully Modular ATX 1000 Watt Power Supply

5in LCD Screen

Lian Li UNI SL120 V2 triple fans

MSI Meg Unify Z690 motherboard