Comments

emmrecs wrote on 4/12/2017, 3:51 AM

Hi calvin-kennedy, welcome to the forums.

Unfortunately, without a lot more information about your computer, which version of the program, what you have tried so far, etc., etc., it is almost impossible for anyone to offer any help or advice.

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

stevewaits wrote on 4/20/2017, 8:26 AM

I think what calvin-kennedy is trying to tell, is that he/she didn't setup the audio input handling.

You should find audio input source in program settings. Select your audio interface as audio input and be sure to use ASIO drivers if you run Windows. This is all I can help at this point.

If you still don't know what to do, you can:

  1. Post your OS and hardware configuration. Do you hear sounds eg. in media player? Is the volume set up correctly?
    OR
  2. Do some google search, find answers by yourself :)

Have a nice day.

emmrecs wrote on 4/20/2017, 8:34 AM

I rather suspect the OP has either resolved his problem himself or he is no longer interested since he has only made the one post to the forum and has not come back to add any further information or ask any more questions.

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

johnebaker wrote on 4/20/2017, 11:49 AM

Hi

@ stevewaits

. . . . and be sure to use ASIO drivers if you run Window . . . .

To expand your comment - using the installed ASIO drivers is one of the big issues that occurs regularly with MMM.

Many audio cards are not ASIO compatible and when you use these drivers you cannot hear any audio playback if you are trying to record while listening to audio already laid down.

In this situation it is necessary to install and use the ASIO4All drivers, these are deigned to work with non ASIO compliant sound cards.

HTH

John EB

Last changed by johnebaker on 4/20/2017, 11:50 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

stevewaits wrote on 4/21/2017, 3:35 AM

@johnebaker

You're absolutely right. And I think this is the most common issue right after installation: Why can't I hear anything? And the first thing that should come to mind is that, if I use the correct sound drivers.

btw, you do a great job on this forum!

@emmrecs

That is why I posted this here. If not for the thread starter, it is for future google searches.