Comments

emmrecs wrote on 12/19/2022, 10:46 AM

@Autie-Camilleri

Welcome to the Magix user to user forums.

You need to ask the family member who gave you the copy of MEP, assuming he no longer uses it, to email infoservice@magix.net with full details of his email address and product serial number and request that the current registration of the product be cancelled (only Magix staff can do this). Once this is done, you should be able to then register it to your own email address.

Just to be clear: if the previous owner is still using the product he cannot "give" it to you, unless he is prepared to cease using the product himself.

HTH

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam