How do you upgrade to Spectralayers 7?

PsychotropicFilms wrote on 8/3/2020, 9:01 PM

I purchased Soundforge Pro 14 and it came with Steinberg Spectra-layers 6 in the marketing literature it said upgrade to Spectra Layers 7. How does this get accomplished? Thanks.

Comments

emmrecs wrote on 8/4/2020, 4:18 AM

@PsychotropicFilms

I'm not sure if you are aware but Spectralayers is now a Steinberg product. Perhaps that question would be better posted to the appropriate Steinberg forum.

Jeff

PsychotropicFilms wrote on 8/4/2020, 9:45 AM

Understand. But with the Soundforge Pro 14 promotion, Magix stated the Spectralayers 6 was bundled and upgradeable to version 7. I probably should to ask Magix's customer service.

rraud wrote on 8/4/2020, 10:23 AM

Magix Customer Service

browj2 wrote on 8/5/2020, 7:46 AM

@PsychotropicFilms

Hi,

I only see that SpectraLayers was bundled with Suite. Did you get the Suite?

For SpectraLayers 7, you should receive an email, so watch your spam box. It was supposed to have been released mid-July, but Samplitude users have indicated that they are still waiting for it.

John CB

fccfirstclass wrote on 8/5/2020, 10:52 AM

I bought SF Pro Suite and have not received an email for the code to upgrade to SpectraLayers 7. Any Ideas?

emmrecs wrote on 8/5/2020, 10:56 AM

@fccfirstclass

If you read the post from @browj2 directly above yours it would seem you are not alone! It would appear that the planned release date has not been met, possibly?

Jeff

fccfirstclass wrote on 8/5/2020, 11:06 AM

@fccfirstclass

If you read the post from @browj2 directly above yours it would seem you are not alone! It would appear that the planned release date has not been met, possibly?

Jeff

Hi Jeff. Yes, I see other users are waiting to get the upgrade as well. SpectraLayers 7 was released over the weekend by Steinberg. Usually I could wait, but 7 has a feature that I need now for a project I am doing for my family. This involves cassettes that I recorded 45 years ago for my uncle. He has passed and I am doing this for his daughters as well as my library.

Thanks,

Clint

PsychotropicFilms wrote on 8/5/2020, 11:25 AM

I received an answer from Magix today. Here it is:

Dear Mr. Santello,
Unfortunately the serial numbers have not yet been sent. This will probably happen within the next one or two weeks. We hope for your understanding.

Best regards,
MAGIX Computer Products International Co.
Staff member name removed by Moderator. Display of named Magix personnel is forbidden by Community rules
280 Greg St., Suite 10
Reno, NV 89502-2272
United States of America

browj2 wrote on 8/5/2020, 11:31 AM

Just a note from one user on the Samplitude forum - he heard that there are problems with 7, so you may want to try it out when you get it, but not on anything critical.