How can I refund the wrong soundpool?

SHOL wrote on 3/19/2022, 8:30 AM

I had a free credit, so I was going to buy it, but it was paid with a credit card, not a free credit, so I would like to cancel it.

Comments

emmrecs wrote on 3/19/2022, 11:52 AM

@SHOL

Welcome to the Magix user to user forums.

Soundpools, once purchased, are not eligible for refund, sorry!

However, you could try emailing infoservice@magix.net, with FULL details of your purchase and ask whether it is possible for you to receive a refund. But please don't be surprised if your request is refused.

Jeff
Forum Moderator