Having some major issues with MEP and would like some help fixing it.

jerancampy22 wrote on 5/24/2021, 12:56 AM

Hello all-

My PC info is in the signature. I have the most up to date version of MEP Premium I believe. Version 20.0.1.80

So, I noticed a few issues a few weeks back and fought through them. At the current state I can't work any more with all that is wrong and after 5 or 6 years, maybe it is time I hung it up and moved on despite the learning curve that will surely follow.

Issue 1: No matter what I do I can no longer drag files on to the timeline. It just shows a "no icon" a black circle and line. I used to have my desktop open on my second monitor and would drag files as needed on to the timeline. All types of files. All of a sudden I can no longer do this. None. Not mp4 or m4a or even jpg or png. Have no clue as to why. But I managed basically using the media pool. So I was able to get by.

Issue 2: All of a sudden, it no longer lets me import .mov files. I tried everything. Downloaded iTunes to get Bonjour. That didn't work. Looked all over for some answer. Nothing to be found. The error I get says unknown error.

When I hit details I get... MXMPEG2 Error 0110: no media decoder found

Maybe someone can tell me what exact folder is their mpeg2 .dll located

When searching the help document, it refers to things I have never seen before like "Advanced Settings" where is this exactly? If that all wasn't ad enough, the next two things took it over the line to me. The settings also talk about the mpeg2 being downloaded when it is needed. Well, it won't download for me. Maybe someone can email me the file and tell me where to put.

Issue 3: I do all my content pulling from media pool because the drag no longer works. And today I get on and in the media pool it no longer lists my external hard drives. They are mapped to my system and alive and well but they won't show in media pool no matter what I do. All my stock footage, intros and outros, segment pieces are all on an external drive but won't show up anymore. If I could drag files I wouldn't care. Now I have to care. If I can no longer drag, then my only option is media pool. But media pool doesn't see my clearly mapped drives...

If you look at file explorer I have several external folders on the left. You can see they open with no problem. But, the problem being why can't media pool show the media? It used to do this in every past version without exception. I have restarted my PC, ran the program as administrator. Changed settings around. Nothing works.

Continuing on in media pool. Often I will click desktop or PC or some folder and nothing happens. From that point on I can click on anything in media pool and the screen just shows the folder I am in. I can click the up button but they still ask for it then.

Issue 4: Has made me consider going elsewhere. So, when I place a video on the timeline, and let's say I trim a little at the front and back. When I place the play marker at the start of the clip to preview, I no longer know if the display is correct. What happens is I position it well, trim where needed and then when I play back, the video itself is no longer correct. Sometimes it starts from 5 seconds after or below the clip. So, I trim it again, and this time it goes back. It's like a feedback loop. But when I press play it is off. So, when I render, I never get what I expect. 3 or 4 video clips are not what I have trimmed. They start late or end early. Absolute nightmare.

SOLVED: I didn't see this post but it fixed it. The last thing is just a nuisance and I really figured there would be a patch for these issues but never seen one. My older versions 17 and 18 were great. I am not happy with 19 or 20 at all. So every time and I mean every time I open the program I get this download box. Well, I downloaded these forever ago but this box always appears and I hate it.

So, for now that is all. I feel like the entire program no longer helps me as much as it hurts me. And if I have to learn adobe for a month, it may be needed. Because this is just frustration every day when I need to edit videos. I hope you can help me square a few of these away. If there is any chance any of this can be caused by weird folder organization, can you please tell me the proper folders. For example:

What folder should be in c:program files/ and program data as well as c:/users/myuser/documents and also /app data Perhaps some stuff got out of wack when I reinstalled after I went to Windows 10. Would appreciate your help and if you read this far, bless you!

 

Last changed by emmrecs

My Current Computer Settings 

Magix Movie Edit Pro Premium 21.0.1.92 UDP3

CPU: Intel Core i9-10900K CPU @3.70 Ghz

64.0 GB RAM 64 Bit - Windows 10 Pro Feature Experience 120.2212.3920.0

GPU: Nvidia GForce RTX 3090

Comments

CubeAce wrote on 5/24/2021, 2:22 AM

@jerancampy22

Hi.

I don't think you are going to like any of these answers but here goes. Apologies in advance.

First check the files actually show images within Windows explorer. If they do not show an image but just an icon then the codec is not supported within Windows itself. If a file cannot be played within Film and TV it's very doubtful any video editor will play it within Windows. The mov. format is still constantly being updated by Apple and newer recorded material cannot be decoded by the last Windows release of QuickTime which was in 2015. Although a player like VLC will play some files within Windows that Film and TV cannot I have yet to find a Windows based video editor that can use such files. Editing and playback only are two very different requirements.

MXMPEG2 is an Android based version of the MEPG2 codec for use with the Android operating system under license. There is to my knowledge no Windows version. Any such file you could try to change to another file format using Handbrake or similar to enable editing.

MXMPEG2 has never been listed as a supported codec for MEP or other Windows based video editors that I'm aware of. Adobe may support it and the mov. situation but possibly only if editing on a Mac.

It sound like you are trying to edit video from a newer Android based mobile phone or iPhone. Both types of files need conversion to a codec Windows can handle as both the newer Android phones and i Phones now use codecs that use variable frame rate encoding and playback that are not editable in a video editor not native to Android or the current Apple OS.

Double clicking on a drive showing on the right should open the location in the left hand column of the import section. the location can be added by using the gear symbol above using 'Create link for folder.

There have been some recent updates over the last few months to Windows 10 that have also effected some of my older mov files. Some of them no longer show images, just Icons like your own and no longer play in the Windows Film and TV and even VLC has started to have problems on my system with them but they still import into MEP and VPX and can be edited but these are older mov files with no variable frame rates.

I can see a time when the mov file format will no longer work at all as a file format within Windows at all as Win 10 evolves and the older non renewed QuickTime codec has the ability to be read by the OS.

These are decisions made by Apple and those responsible for the Android operating systems. These are business decisions made by companies to lock users into systems. Please do not blame third party software suppliers that have to do the best they can with what is left open to them. You will find the same limitations with other Windows or Linux based video editors or at least no-one has ever come back after threatening to change product to inform us they have found an alternative editor we could test for ourselves.

You computer cannot take advantage of any hardware acceleration as it doesn't meet the current program minimum requirements and may be more stable if you turn off any hardware acceleration boxes you see within the program settings.

Ray.

 

 

Last changed by CubeAce on 5/24/2021, 2:29 AM, changed a total of 2 times.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

johnebaker wrote on 5/24/2021, 3:40 AM

@jerancampy22

Hi

@CubeAce is comment above is entirely correct when he states that computer does not meet the minimum specifications for MEP 2020 or 2021 - this is a common issue, as MEP is and has been so for many years designed to take full advantage of the integrated GPU, in an Intel processor for Hardware Acceleration - this is a necessity especially if the video is from a new smartphone, GoPro etc and/or is 4K.

Issue 1 is a WIndows 10 problem.

In Windows File Explorer left click and hold down on a file and press the Esc key on your keyboard once then release the left click mouse button.

If that does not work, check for a mouse driver update.

Issue 2: - MXMPEG2 Error 0110 - have you started using a different source for your video files? This error suggests you do not have the codec necessary for the video file - is Quicktime installed?

However if the video is from a new iPhone or other device then Quicktime may not be able to decode the newer video codec.

Issue 3 - it looks like you do not have any links to the external hard drive set as shown below highlighted in blue, are they under the Media option in your image? Alternatively you can turn on the file explorer view circled in image below to navigate you external drive(s).

Issue 4 - this follows on from issue 2, and suggest that video files are Variable Frame rate which is typical of many smartphone devices and some bottom end video cameras. This is an issue for many video editors.

John EB

Last changed by johnebaker on 5/24/2021, 3:43 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Scenestealer wrote on 5/24/2021, 6:27 AM

@jerancampy22

Hi Jeran

If you have upgraded to Windows 10 recently with a clean install of Windows, are you sure you have an MPEG2 decoder in your system? In recent years Windows did not install one and it needed to be downloaded from the Windows store for a small charge (maybe even free).

As @johnebaker has suggested - the files you are trying to play may now be encoded with an MPEG2 codec, or, they always did but could use the MPEG2 codec as a legacy of an earlier Windows version which has been wiped.

Similar shenanigans could have occured with your .mov files previousl accessing a legacy install of the Quicktime Libraries which now need to be reinstalled.

Peter

Last changed by Scenestealer on 5/24/2021, 6:33 AM, changed a total of 1 times.

System Specs: Intel 6th Gen i7 6700K 4Ghz O.C.4.6GHz, Asus Z170 Pro Gaming MoBo, 16GB DDR4 2133Mhz RAM, Samsung 850 EVO 512GB SSD system disc WD Black 4TB HDD Video Storage, Nvidia GTX1060 OC 6GB, Win10 Pro 2004, MEP2016, 2022 (V21.0.1.92) Premium and prior, VPX7, VPX12 (V18.0.1.85). Microsoft Surface Pro3 i5 4300U 1.9GHz Max 2.6Ghz, HDGraphics 4400, 4GB Ram 128GB SSD + 64GB Strontium Micro SD card, Win 10Pro 2004, MEP2015 Premium.

CubeAce wrote on 5/24/2021, 11:35 AM

@jerancampy22

Hi.

To show you what I meant earlier about Windows updates and mov. files. I have found a folder with two types of mov files. Some of which I can no longer see within Windows explorer or play on Film and TV and one I still can.

This happened about two months ago. The other files can still be loaded into MEP and used though. I have no idea why.

Ray.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

johnebaker wrote on 5/24/2021, 11:57 AM

@CubeAce

Hi

Are the ones that will not play HEVC ? If so do you have the Microsoft HEVC codec installed?

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

CubeAce wrote on 5/24/2021, 12:11 PM

Hi John.

They are the few files I managed to produce from NB Titler Pro6.

They appear to be vfr.

General
Complete name                            : I:\Magix Videos\Playing with MEP 2020\Chatham Historic Dockyard World Text.mov
Format                                   : MPEG-4
Format profile                           : QuickTime
Codec ID                                 : qt   0000.02 (qt  )
File size                                : 1.55 GiB
Duration                                 : 8 s 2 ms
Overall bit rate mode                    : Variable
Overall bit rate                         : 1 662 Mb/s
Writing application                      : Lavf57.71.100

Video
ID                                       : 1
Format                                   : PNG
Format/Info                              : Portable Network Graphic
Compression                              : Deflate
Codec ID                                 : png
Duration                                 : 8 s 2 ms
Bit rate mode                            : Variable
Bit rate                                 : 1 663 Mb/s
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Variable
Frame rate                               : 60.000 FPS
Minimum frame rate                       : 59.940 FPS
Maximum frame rate                       : 63.766 FPS
Color space                              : RGBA
Bit depth                                : 8 bits
Compression mode                         : Lossless
Bits/(Pixel*Frame)                       : 13.364
Stream size                              : 1.55 GiB (100%)
Language                                 : English


Ray.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

AAProds wrote on 5/24/2021, 9:06 PM

@johnebaker @Scenestealer @CubeAce @jerancampy22

Guys, jerancampy22 needs help. What does he need to do/install to be able to open MOVs? Surely there is a solution for him?

@jerancampy22

Jeran, it would help if you could give us the exact details of the files that will no longer import. You can get a report detailing the file info using Mediainfo. Open your file in it then on the Tree menu, choose "Text". You can copy all that text report and paste it here. That will give us a clue as to the exact MOV codec being used.

 

All my forum comments are based on or refer to my System 1.

My struggle is over! I built my (now) system 2 in 2011 when DV was king and MPEG 2 was just coming onto the scene and I needed a more powerful system to cope. Since then we've advanced to MP4 and to bigger and bigger resolutions. I was really suffering, not so much in editing (with proxies) but in encoding, which just took ages. A video, with Neat Video noise reduction applied, would encode at 12% of film speed. My new system 1 does the same job at 160% of film speed. Marvellous. I'm keeping my old system as a capture station for analogue video tapes and DV.

System 1

Windows 11 v23H2 severely modified by Openshell and ExplorerPatcher

Power supply: 850W Cooler Master (should have got modular)

CPU: Intel i7 13700K running at 3400mhz, cooled by a Kraken 2x140mm All In One liquid cooler.

RAM: 64gb (2x32gb sticks) G.Skill "Ripjaws" DDR4 3200Mhz

GPU 1: iGPU UHD 770

GPU 2: NVidia RTX 3060Ti Windforce 8gb

C drive: NVME 500gb

Bluray Burner: Pioneer BDR-212D

Various other SSD and HDDs.

Monitor: 27"/68cm Samsung, 2560 x 1440, 43 pixels/cm.

MEP 2021 version 20.0.1.80

Movie Studio 2025

Magix Video Easy version 7.0.1.145

System 2

(Still in use for TV and videotape capture)

Windows 10 v22H2

CPU: i5-750 at 2670mhz with 12gb RAM

Onboard IEEE1394 (Firewire) port

GPU: ATI Radeon HD 4770 (512mb) which is ignored by MEP

Hard drives: C Drive 256gb SSD, various other HDDs.

Monitor: Dell 22"/56cm, 1680x1050, 35 pixels/cm

MEP 2021 version 20.0.1.80

Movie Studio 2023 version 22.0.3.172

VPX 12

jerancampy22 wrote on 5/24/2021, 11:19 PM

I thank everyone for your help. You guys know you’re stuff. I realized you were right about the .mov. I don’t think it is an MEP issue. It is a Windows issue because some .mov files will work with MEP. The ones that don’t work also do not show a thumb on the icon in explorer so I assume this means windows won’t work. The part that baffles me is that I use Pot Player as my media player and it will play all these files. The .mov that show thumbnail image and the ones that don’t.
I ended up purchasing a little program that converts video and so I have just been converting the .mov today into mp4. An added step but not the end of the world.
Drag still does not work and neither does the media pool. Well the media pool works but doesn’t show my mapped drives. This used to work. Someone showed clicking the boxes at the top but it still won’t go back far enough. It starts at workspace. I would need it to start at computer and it would be listed in there. But when I open workspace it just shows main drives.
I think I’m going to unregister. Uninstall and see what happens if I install all over again.
I also see you guys say my PC is not good enough for the MEP program. Is this a graphics card issue? I’m going to getting a new PC fairly soon so I’d appreciate some suggestion of things needed to get the most of MEP including faster render and hardware assistance.

Thanks everyone!

My Current Computer Settings 

Magix Movie Edit Pro Premium 21.0.1.92 UDP3

CPU: Intel Core i9-10900K CPU @3.70 Ghz

64.0 GB RAM 64 Bit - Windows 10 Pro Feature Experience 120.2212.3920.0

GPU: Nvidia GForce RTX 3090

jerancampy22 wrote on 5/24/2021, 11:29 PM

Also just to follow up. Many people saying the mov files must be from android or new iPhone video. This isn’t the case really. The majority of these non working mov files are stock video from envato elements. A vast majority of their videos are mov and it’s these that do not work in MEP. The other mov that work are usually iPhone video or other but I have an iPhone 8.

thanks again. I will update if I figure out how to drag and drop off files on the timeline again

My Current Computer Settings 

Magix Movie Edit Pro Premium 21.0.1.92 UDP3

CPU: Intel Core i9-10900K CPU @3.70 Ghz

64.0 GB RAM 64 Bit - Windows 10 Pro Feature Experience 120.2212.3920.0

GPU: Nvidia GForce RTX 3090

AAProds wrote on 5/25/2021, 12:27 AM

@jerancampy22

I think I’m going to unregister. Uninstall and see what happens if I install all over again.

Before you do that, try:

The part that baffles me is that I use Pot Player as my media player and it will play all these files. The .mov that show thumbnail image and the ones that don’t.

I don't use Potplayer, but if it's like VLC Player, it will have it's own internal set of codecs it uses to play files. Those codecs are probably not available to other program such as MEP.

I agree about phone videos, I have no problem importing the latest Android MP4s and Apple MOVs. I have Quicktime Alternative installed, as well as a bunch of other stuff that may be providing the codec for reading these. There are potential security issues (QT is not longer updated), but I haven't had any trouble in that regard.

 

 

All my forum comments are based on or refer to my System 1.

My struggle is over! I built my (now) system 2 in 2011 when DV was king and MPEG 2 was just coming onto the scene and I needed a more powerful system to cope. Since then we've advanced to MP4 and to bigger and bigger resolutions. I was really suffering, not so much in editing (with proxies) but in encoding, which just took ages. A video, with Neat Video noise reduction applied, would encode at 12% of film speed. My new system 1 does the same job at 160% of film speed. Marvellous. I'm keeping my old system as a capture station for analogue video tapes and DV.

System 1

Windows 11 v23H2 severely modified by Openshell and ExplorerPatcher

Power supply: 850W Cooler Master (should have got modular)

CPU: Intel i7 13700K running at 3400mhz, cooled by a Kraken 2x140mm All In One liquid cooler.

RAM: 64gb (2x32gb sticks) G.Skill "Ripjaws" DDR4 3200Mhz

GPU 1: iGPU UHD 770

GPU 2: NVidia RTX 3060Ti Windforce 8gb

C drive: NVME 500gb

Bluray Burner: Pioneer BDR-212D

Various other SSD and HDDs.

Monitor: 27"/68cm Samsung, 2560 x 1440, 43 pixels/cm.

MEP 2021 version 20.0.1.80

Movie Studio 2025

Magix Video Easy version 7.0.1.145

System 2

(Still in use for TV and videotape capture)

Windows 10 v22H2

CPU: i5-750 at 2670mhz with 12gb RAM

Onboard IEEE1394 (Firewire) port

GPU: ATI Radeon HD 4770 (512mb) which is ignored by MEP

Hard drives: C Drive 256gb SSD, various other HDDs.

Monitor: Dell 22"/56cm, 1680x1050, 35 pixels/cm

MEP 2021 version 20.0.1.80

Movie Studio 2023 version 22.0.3.172

VPX 12

CubeAce wrote on 5/25/2021, 1:06 AM

@jerancampy22

Hi.

I think in the very early days most media file types from Macs and Windows were mostly incompatible with each other with Media creatives mainly relying on Macs until Microsoft caught up where upon Apple made the Windows QuickTime version for Windows to encourage people to use the mov file format on both platforms for their own reasons but in 2015 decided against that policy and stopped QuickTime for Windows support. By that time most video cameras had the choice of recording either mov or MP4 files straight from camera and variable frame rate codecs developed really for the sole purpose of saving storage space on earlier smart phones that had storage limitations due to the small capacity micro SD cards of the time. The phone cameras were not that good at that point and few people used them for serious video use. Again the codecs were proprietory to the manufacturer and not shared on other platforms as they are seen as marketing advantages over competitors. More recording time for a given amount of storage space.

At this point almost all video editing programs were designed to edit camcorder footage that did none of those things and relied on the standard video formats developed by the industry at large that were the domain of the camera manufacturers. I say almost because I personally have not found an exception. I doubt anyone here has tried every program or found every program out there. To date though no-one has ever come to the forums and said 'I have found this program that can handle and edit all variable frame rate codecs'.

Again. Since then, some programs seem to have been able to produce variable frame rate mov files, possibly under license on their output renders but are designed to work cross platform on both Windows and Apple operating systems so maybe the developer kits via an Apple license allows for this but Windows only programs do not seem to get that privilege. Android has developed a similar stance, possibly down to competition with Apple.

The playback of such files is much easier that the re-rendering of such files. How does a re-render replace the missing frames or decide how to cut which frames when the frame rate speeds up and slows down due to the increased or decreased amount of movement within the scene and keep the audio in sync? Support for playback only does not involve any problems for Apple or Microsoft allowing people play their files across platforms to share. Recording and storage though, that I think is still a selling point and advertising advantage. Hence of commercial value and not shared freely.

Where frame rates do not vary a great deal or suddenly change speed and are close to a 'correct' or normal playback speed, sometimes a video editing package seems to cope but may still present audio sync problems. Most of my mov files are produced from graphics editing packages and there is no audio track.

The last release of QuickTime alternative was actually earlier and hence older than the last official QuickTime for Windows by Apple.

 

Drag and dropping files has never been the most reliable way of importing any file into any program. Sometimes creating shortcuts where they are not needed and in theory could leave a lot of scattered broken links in the registry that could clutter the operating system. Much better to use the internal browser of an individual program.

MEPs' should look like this. (Minus my own links of course)

Most Windows editing packages will rely in part on the computer having access to an Intel Chip with an inboard GPU not below a certain age. That is because most editing packages rely on Intel Quick sync technology for intelligent use of shared resources between GPUs and CPU. The only notable exception I can find is Davinci Resolve that purely relies on processor speed and core count but also amount of vram.

The use of an nvidia graphics card mainly helps with smoother playback. Depending on the resolution of the files used and expected export resolution will define how much processing power and vram the graphics card will need to have. Look at this page for the minimum specs needed to run. Expect to need to exceed all of the specified needs for better playback and export times. I think the ram requirements are particularly set way too low and if using files of 4K or more would suggest 32GB of ram. Also aim for a newer generation of processor than eighth. Separate drives ideally for storing projects and to write to. Large cache sizes and high speed spinning drives or SSD / M2.

Ray.

 

Last changed by CubeAce on 5/25/2021, 2:35 AM, changed a total of 1 times.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

AAProds wrote on 5/25/2021, 2:14 AM

@CubeAce

By that time most video cameras had the choice of recording either mov or MP4 files straight from camera and variable frame rate codecs developed really for the sole purpose of saving storage space on earlier smart phones that had storage limitations due to the small capacity micro SD cards of the time. 

As was pointed out to me on Videohelp when I said the same, storage space isn't the reason. The reason is to improve exposure. The slower the framerate, the better the exposure. In dark conditions, the framerate slows way down and vice versa. The framerate on my S21 in the dark runs down to 4fps, whereas outside, it's 60fps, all in the same video. I tried a 30fps export and a 60fps export; the 60fps resulted in a smaller file (8.5mb v 6.6mb).

All my forum comments are based on or refer to my System 1.

My struggle is over! I built my (now) system 2 in 2011 when DV was king and MPEG 2 was just coming onto the scene and I needed a more powerful system to cope. Since then we've advanced to MP4 and to bigger and bigger resolutions. I was really suffering, not so much in editing (with proxies) but in encoding, which just took ages. A video, with Neat Video noise reduction applied, would encode at 12% of film speed. My new system 1 does the same job at 160% of film speed. Marvellous. I'm keeping my old system as a capture station for analogue video tapes and DV.

System 1

Windows 11 v23H2 severely modified by Openshell and ExplorerPatcher

Power supply: 850W Cooler Master (should have got modular)

CPU: Intel i7 13700K running at 3400mhz, cooled by a Kraken 2x140mm All In One liquid cooler.

RAM: 64gb (2x32gb sticks) G.Skill "Ripjaws" DDR4 3200Mhz

GPU 1: iGPU UHD 770

GPU 2: NVidia RTX 3060Ti Windforce 8gb

C drive: NVME 500gb

Bluray Burner: Pioneer BDR-212D

Various other SSD and HDDs.

Monitor: 27"/68cm Samsung, 2560 x 1440, 43 pixels/cm.

MEP 2021 version 20.0.1.80

Movie Studio 2025

Magix Video Easy version 7.0.1.145

System 2

(Still in use for TV and videotape capture)

Windows 10 v22H2

CPU: i5-750 at 2670mhz with 12gb RAM

Onboard IEEE1394 (Firewire) port

GPU: ATI Radeon HD 4770 (512mb) which is ignored by MEP

Hard drives: C Drive 256gb SSD, various other HDDs.

Monitor: Dell 22"/56cm, 1680x1050, 35 pixels/cm

MEP 2021 version 20.0.1.80

Movie Studio 2023 version 22.0.3.172

VPX 12

johnebaker wrote on 5/25/2021, 2:56 AM

@AAProds

Hi Alwyn

. . . . storage space isn't the reason. The reason is to improve exposure. . . .

That depends on whose information you are reading.

@CubeAce is correct regarding space saving, it was the major reason for going to variable frame rate as early mobile devices had limited storage space, the file size of a movie being based on the content. The device still records at the framerate set, however the compression in effect dumps the frames that are the same as the previous ones. In theory you could record a video of a static object and end up with only one frame for the duration of the recording.

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

CubeAce wrote on 5/25/2021, 3:19 AM

@AAProds @johnebaker @jerancampy22 @Scenestealer

Hi Alwyn.

An exposure for one frame that is longer than another would require a change of ISO value that would result in a video that constantly went from grainy looking to cleaner looking. While some auto ISO changes do occur during recording of a video file, at normal frame rates this would neither be as drastic looking or noticeable during playback but can sometimes be noticed in some recordings where light levels vary drastically.

John EBs explanation is the correct one.

As for the implementation over time to the mov format and subsequent alterations to allow for higher resolutions and presumably more aggressive use of the variable frame rate as the tech improves we can only guess at.

What I have noticed as well is that at one time MEP supported the exporting of the mov file format while the current 2021 version does not. VPX 11 can still export to mov. Can VPX12? Can someone check?

If it can't, that shows that somewhere down the line things are changing within the Apple mov format. What, I have no idea of at this stage.

Not only can VPX import all the mov files I have at present but when exported as mov files can then be read by Windows and shown in the thumbnails as well as being able to be played back on Windows Film and TV.

Editing of mov is still possible within MEP but there is no mov export option.

VPX 11 still has the option to export to mov.

The exported file from VPX will play in Film and TV and display properly in Windows explorer.

The exported mov file from VPX is certainly a lot different from the original at base data level.

General
Complete name                            : H:\VPX Export Folder\QuickTime to Quicktime export from VPX.mov
Format                                   : MPEG-4
Format profile                           : QuickTime
Codec ID                                 : qt   2005.03 (qt  )
File size                                : 9.69 MiB
Duration                                 : 8 s 0 ms
Overall bit rate                         : 10.2 Mb/s
Encoded date                             : UTC 2021-05-25 08:54:51
Tagged date                              : UTC 2021-05-25 08:54:51
Writing library                          : Apple QuickTime

Video
ID                                       : 1
Format                                   : MPEG-4 Visual
Format profile                           : Advanced Simple@L3
Format settings                          : BVOP
Format settings, BVOP                    : Yes
Format settings, QPel                    : No
Format settings, GMC                     : No warppoints
Format settings, Matrix                  : Default (H.263)
Codec ID                                 : mp4v-20
Duration                                 : 8 s 0 ms
Bit rate                                 : 9 456 kb/s
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 60.000 FPS
Color space                              : YUV
Bit depth                                : 8 bits
Scan type                                : Progressive
Compression mode                         : Lossy
Bits/(Pixel*Frame)                       : 0.076
Stream size                              : 9.02 MiB (93%)
Language                                 : English
Encoded date                             : UTC 2021-05-25 08:53:44
Tagged date                              : UTC 2021-05-25 08:54:51
Transfer characteristics                 : BT.601
Matrix coefficients                      : BT.601

Audio
ID                                       : 2
Format                                   : ADPCM
Format profile                           : A-Law
Codec ID                                 : alaw
Duration                                 : 8 s 0 ms
Bit rate mode                            : Constant
Bit rate                                 : 352.8 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 44.1 kHz
Bit depth                                : 16 bits
Stream size                              : 345 KiB (3%)
Language                                 : English
Encoded date                             : UTC 2021-05-25 08:53:44
Tagged date                              : UTC 2021-05-25 08:54:51

 

For my original file data for this file please look at my earlier reply.

Ray.

Last changed by CubeAce on 5/25/2021, 3:39 AM, changed a total of 4 times.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

AAProds wrote on 5/25/2021, 4:38 AM

I'll ponder further the reason for variable frame rates, although I wouldn't have thought phone videos are uncompressed, which is where you would save space if you slowed down the framerate. I thought video compression is about only changes between frames, which would already be in play already, before the FR was lowered (or increased).

From a consumption/viewing point of view, I don't see the point of exporting in MOV format so I can understand why that option has been removed; we have to be able to import it though.

All my forum comments are based on or refer to my System 1.

My struggle is over! I built my (now) system 2 in 2011 when DV was king and MPEG 2 was just coming onto the scene and I needed a more powerful system to cope. Since then we've advanced to MP4 and to bigger and bigger resolutions. I was really suffering, not so much in editing (with proxies) but in encoding, which just took ages. A video, with Neat Video noise reduction applied, would encode at 12% of film speed. My new system 1 does the same job at 160% of film speed. Marvellous. I'm keeping my old system as a capture station for analogue video tapes and DV.

System 1

Windows 11 v23H2 severely modified by Openshell and ExplorerPatcher

Power supply: 850W Cooler Master (should have got modular)

CPU: Intel i7 13700K running at 3400mhz, cooled by a Kraken 2x140mm All In One liquid cooler.

RAM: 64gb (2x32gb sticks) G.Skill "Ripjaws" DDR4 3200Mhz

GPU 1: iGPU UHD 770

GPU 2: NVidia RTX 3060Ti Windforce 8gb

C drive: NVME 500gb

Bluray Burner: Pioneer BDR-212D

Various other SSD and HDDs.

Monitor: 27"/68cm Samsung, 2560 x 1440, 43 pixels/cm.

MEP 2021 version 20.0.1.80

Movie Studio 2025

Magix Video Easy version 7.0.1.145

System 2

(Still in use for TV and videotape capture)

Windows 10 v22H2

CPU: i5-750 at 2670mhz with 12gb RAM

Onboard IEEE1394 (Firewire) port

GPU: ATI Radeon HD 4770 (512mb) which is ignored by MEP

Hard drives: C Drive 256gb SSD, various other HDDs.

Monitor: Dell 22"/56cm, 1680x1050, 35 pixels/cm

MEP 2021 version 20.0.1.80

Movie Studio 2023 version 22.0.3.172

VPX 12

CubeAce wrote on 5/25/2021, 5:32 AM

@AAProds

They are not, but extra space here and there mounts up. If you were giving files to someone else working on Macs they may request mov files Alwyn, but I agree there is little point if you don't have up to date codecs available to make the file sizes smaller or able to export to a higher resolution. But the fact Apple retain and update the codec shows just how aggressive Apple is in keeping market share and an integrated system they control over a range of products. This is not just an Apple thing though. It goes across all industries now and I blame Nikon for kicking the whole thing off.

Ray.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

johnebaker wrote on 5/25/2021, 1:41 PM

@AAProds

Hi Alwyn

. . . .  I thought video compression is about only changes between frames, which would already be in play already, before the FR was lowered (or increased) . . . .

As I understand VFR - the lowering of the framerate not a reduction in the number of times per second the sensor is scanned to capture the data, ie frames are still captured at the stated framerate 25, 30, 50 or 60fps etc, and depending on the degree of change between frames determines if a frame, whether it is an I, B or P frame, is written to the file - if there is no change in a frame compared to the previous one then why create a frame, as I said above in theory you can end up with a video of a static object, which has no changes, using only one frame (an I frame) and still have a video duration of n seconds/minutes etc where n is any number you like.

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

lloydmajor75 wrote on 7/22/2021, 9:58 AM

I am comtemplating as whether to give up on magix software after have been using it since 2007. I use to think it was the top software however, i have been having many problems with my movie edit pro plus. No video pops up on my monitor, my 3D is not working and i tried support over and over again and seems it so hard to get them which cause me much frustration! Should i move on to "PINNACLE SOFTWARE OR WHAT"?

emmrecs wrote on 7/22/2021, 10:19 AM

@lloydmajor75

Welcome to the Magix user to user forums.

Unfortunately, your first post here has really nothing to do with the specific problems the original poster was experiencing which were to do with certain .mov files.

Please do not hijack another user's thread by asking questions which are nothing to do with that thread's subject, but rather please start a new thread  with your questions, making sure to include full details of your computer (see this post for the level of detail required) and the exact version and build number of MEP Plus which you have. Then tell us rather more about the actual video files you are using (source, format etc.). A MediaInfo analysis of one of them could be invaluable (copy and paste here the result of the Options>Text view).

Access to Magix Support can be started from this page. Always click on the "Ask Support" button on each successive page in order to raise a ticket.

For now, this thread will be closed.

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam