Just downloaded the Main Concept mp4 Encoder. When I change the decoder from default to this one I now get a message saying an error occurred with open cl and I should deactivate hardware acceleration. Hmmm

Hi

We need more specific information on your computer specification:

1. Which i5 processor - fullname and speed please?
    
2. Which AMD R7 200 series? There are at least 37 different models available from AMD and many other manufacturers use the same chipsets.
    
3. Is the SSD the only drive in the computer and what is the make and model?
    
4. Please clarify the statement . . . .  there is no need for proxy file editing . . . .
    
5. What format and resolution are the source video files?
    
6. Is the SSD the only drive in the computer and what is the current free space available?
    
7. Are you intending to upscale lower resolution video to HD (1280x720) or Full HD (1920x1080)
    
8. Is this a computer for gaming?
    

John EB

Seems like my last post got lost.

Just in case: Briefly.

1.Intel(R) Core(TM) i5-3570CPU @ 3.40GHZ,4 CORED , 4 THREADS.

2. AMDRadeon R7 Series.Radeon Graphics processor(0x6613) 2.GB Memory. Driver 15.301.1801.1001.2-3-2016

3.Only drive,Samsung SSD PM830 FDE mSATA 256GB.Firmware revision CXM83D1Q

4. The timeline plays fine with effects such as image stabilise, colour correct, titles and fades with fast background rendering. A test cut AVCHD plays out smoothly and burns to DVD .

5.Format 1080 50i AVHD files from Sony Camera 50i 17M(FH)

6.The SSD being the only drive has about 170 gigs free.

7. No upscaling intended just AVCHD editing from camera files.

8.Computer purchased only for editing. Tested by manufacturer on 05-12-2016. All components passed PC -Doctor Service Center 10 test including GPU pipeline and shader tests.

9 .Main Concept MP4 Encoder now downloaded. When advanced Opencl AVCHD settings are activated a error message (open CL ) occurs during export aborting the burn. It says "Please de activate Hardware Acceleration."Trying both decoders, standard and Main Concept, it is clear hardware acceleration is not possible for some unknown reason.

Hi

Thanks for the info.

. . . . AMDRadeon R7 Series.. . . . Driver 15.301.1801.1001.2-3-2016 . . .

Check if there is an update for your particular R7 card - AFAICS the driver is now at version 16 released 20/12/2016.

. . . . i5-3570CPU . . .

Check that the integrated graphics chip is truly disabled - the HD2500 GPU is below the minimum spec for MEP and may be causing an issue with DirectX - see next item. How to do this depends on the BIOS.

Try changing the DirectX version MEP is using - in MEP programs settings check the Always use Direct X9 option on the following tab

One odd curiosity is the choice of processor - the i5 installed is 3rd generation, current i5's are 6th generation processors.

HTH

John EB

I downloaded Movie Edit Pro Premium to test it before buy.

Travel Route Animation don´t work.

When I access it by Magix Tools --> Travel route..., appears a script error message.

Tony said he "downloaded an update as the notes said". But, where is the "notes"?

Go to Help-Update online, Click yellow writing "New in this Update" to see changes as mentioned, then click the yellow box "Perform Update Now."The update will be downloaded. Since you mentioned this I have lost the maps again myself ,only showing a script error so am hoping the update will work again.

Oh just realised you downloaded the tryout. Not sure if the maps work anyway on this,maybe John can confirm?

Hi John EB. Ref your post at 3.14pm.

Integrated Graphics chip is disabled:I am 100%sure only the Radeon AMD R7 200 is activated and onboard is not active in the BIOS. The conflicting Device list says No Conflicts.

Drivers:The Digital signer in the drivers has the following c:\windows\sysWOW64\opencl.dll. I am not sure why this driver would not work though I will as you suggest check for an update. I read that the current driver covers open cl 1 up to 2 which presumably would match.

Direct x9 setting: I have changed this as you suggest.

This is the error code log for the failed AVCHD Burns, using Hardware Open cl Encoder Acceleration settings.

02/01/2017 17:28:48.490:   DLLAV32.DLL loaded, all entry points available
02/01/2017 17:28:48.492:   AVSDK MsgCbFunc registered
02/01/2017 17:28:48.492:   AVSDK: StatCbFunc registered
02/01/2017 17:28:48.511:   AVSDK Version 13.0.244
02/01/2017 17:28:48.511:   ------------ Reading Device Info ----------------
02/01/2017 17:28:48.512:   AVSDK: 1 device(s) found
02/01/2017 17:28:48.512:   BurnSupport: 1 device(s) found
02/01/2017 17:28:48.512:   Adapter=0  ID=0  LUN=16   E:HL-DT-ST DVD+-RW GT80N Revision:A103
02/01/2017 17:28:48.512:   BurnSupport: 1 record device(s) available
02/01/2017 17:28:48.512:   BurnSupport: E: HL-DT-ST DVD+-RW GT80N Rev. A103
02/01/2017 17:28:48.512:   ------------ done ----------------
02/01/2017 17:28:48.636:   setting no speed limit
02/01/2017 17:28:48.637:   !!! DBK error in CBurnDevSupport::InvalidateDiscInfo(): 16 - burn support - invalid device !!!
02/01/2017 17:29:04.014:   Open Project: 2nd_Test_2016-12-27_BAK7 -- avchd project 2017-01-02
02/01/2017 17:29:04.014:   VideoMode: PAL   Temp Dir: C:\Users\Tony\Documents\MAGIX\Movie Edit Pro Plus\Disc Images\
02/01/2017 17:29:04.014:   dll version 6.0.10.28
02/01/2017 17:29:04.019:   Step 1 of 5, Encoding movie 1 ...
02/01/2017 17:29:04.507:   Step 1 done
02/01/2017 17:29:04.508:   ERROR: PrepareDVDVideoFiles() failed with errNo 5 - encoding failed
02/01/2017 17:29:04.509:   !!! DBK error in BurnProject: 10 - movie encoding failed !!!

Maybe this tell you something?

Regards

Tony

Hi

Thanks for the extra info - the log file confirms what is causing the problem ie the rendering, ie it is failing at the very start of rendering.

There are several causes assuming HWA is actually OK.

1. Is the Calculate video effects on the GPU option in the DVD Burn, Advanced dialog shown below?
   
   If so, and you have Hardware Acceleration turned on in the programs settings this will cause encoding to fail. Turn of the Calculate video effects in the burn dialog - the same goes for when exporting movies as eg mp4
2. If 1 fails then try updating the burn routines with those available here.
    
3. If 2 fails then re-install the software following this procedure.

HTH

John EB

it is clear hardware acceleration is not possible for some unknown reason.

It is very well known that HW acceleration of exports is only possible with cards from several years ago Nvidia 5xx series and Amd 5xxx and possibly 7xxx series, due to lack of support from Mainconcept for the newer chips. Magix is persuing HWA via the Intel HD graphics and this works very well with the default (Intel) Codec. There are many post about this in Magix Info if you search this forum.

As far as I am aware HWA is not possible with DVD Video (MPEG2) files with any gpu.

Peter

Hi

@ Peter

There are many posts in the forum regarding HWA and NVidia cards, however the only reference to an AMD I can find, was in this topic by Terrypin in an answer by scenestealer (Jeff) where he added an AMD R7 360 to solve an issue with the Intel integrated graphics (post is about halfway down the page).

I agree with no HWA for MPG, however the OP initially specified exporting to MP4/AVCHD.

Cheers

John EB

Hi John

Scenestealer is me (Peter). Jeff is Emmrecs and he has never mentioned whether he has exported with HWA working with his AMD. His comments in that thread relate to Preview problems being improved with the discreet R7 card, which (in some systems) is a given.

I have monitored virtually every post in this, the French and German, and some recent in the Vegas Pro, forums and can confirm that HWA export with a recent AMD or Nvidia GPU is a dead duck.

There was a lengthy discussion here:- https://www.magix.info/uk/forum/is-there-a-work-around-in-order-to-get-cuda-to-work-on-mep-2016--1150832/#ca1188443 .

Searching "Hardware acceleration for export" produces 106 posts, and "Hardware acceleration for export not working" produces 37posts, in the English forum alone.

One thing that people should be aware of is that to enable HWA via QuickSync via the integrated Intel GPU, you need to have a monitor connected to the Mobo as well as the graphics card, if you have both GPU's in your system. This can be done with one monitor just plugging into the monitor's second input (believe it or not!).

"I agree with no HWA for MPG, however the OP initially specified exporting to MP4/AVCHD."

Yes but his burn log indicated a DVD Video file creation failure and your screen shot showed a DVD MPEG Export template

02/01/2017 17:29:04.508:   ERROR: PrepareDVDVideoFiles() failed with errNo 5 - encoding failed

Peter

Hi Peter

Thanks for the name correction, I often get you and emmrecs mixed up for some reason - my apologies to you both.

. . . . his burn log indicated a DVD Video file creation failure and your screen shot showed a DVD MPEG Export template . . . .

Agreed - there may be multiple issues with the installation / PC / Windows or just a MEP installation error.

I think at this point we need some more information from Tony-G1 on what he has tried from the suggestions so far made and whether the issue is resolved and what fixed it or continues.

John EB

Hi, Thanks for all your posts.

Interesting Scenestealer that you say newer AMD cards are not supported for Hardware acceleration during export, as Magix makes a big thing of saying they support OpenCL, Nvidea Cuda and Quick Sync in their advertising.

I researched as much as possible a compatible graphics card which had all the supporting architecture so this is a bit of a let down, though I could not find anyone on the internet confirming they were using modern AMD cards for hardware assisted export in MEP.

I notice that Cyberlink Power Director actually state in their advertising that Hardware Acceleration for export will work with specifically a list of current AMD cards including the one I purchased. It would be interesting to try this out.

Tony

AMD Graphic Card Radeon R7 200 Problems:

I updated the MEP online and installed the changes.

On Reboot the programme crashed frequently and the effects like colour correction were disabled. On my previous cuts any shot with colour correction was now a whiteout screen. Driver messages appeared on the system crashing saying ," temporarily not working, now restored" and other driver messages saying "check graphics card compatibility."

Finally after trying every setting connected with the AMD Radeon Graphics card I altered "Programme settings," "Display options","Video mode" to "Compatability mode (Video for Windows)"

Managed to make a new cut with effects and burn to AVHD DVD but with no hardware assistance from the graphics card what so ever.

Hmmmmm

Tony

...Searching "Hardware acceleration for export" produces 106 posts, and "Hardware acceleration for export not working" produces 37posts, in the English forum alone...

Is there any suggestion about how to speed up to export file?

I´m using a NVidia GTX970 (1664 CUDA Cores), Win10, ASUS Z97 Deluxe, Intel i7 4790S.

Thanks,

Renato

Hi Tony

I notice that Cyberlink Power Director actually state in their advertising that Hardware Acceleration for export will work with specifically a list of current AMD cards including the one I purchased. It would be interesting to try this out.

I would be interested to see that. Can you post a link?

Yamane

Is there any suggestion about how to speed up to export file?

Yes. Enable the Intel HD4600 graphics built into you i7 4790S and export with Hardware Acceleration "Quicksync" enabled using the default Intel codec.

Peter

 

Is there any suggestion about how to speed up to export file?

Yes. Enable the Intel HD4600 graphics built into you i7 4790S and export with Hardware Acceleration "Quicksync" enabled using the default Intel codec.

Thanks Peter, but in this case, I need an extra monitor connected on the motherboard, as you said below?

One thing that people should be aware of is that to enable HWA via QuickSync via the integrated Intel GPU, you need to have a monitor connected to the Mobo as well as the graphics card, if you have both GPU's in your system. This can be done with one monitor just plugging into the monitor's second input (believe it or not!)

Anyone can suggest me another video editor that use CUDA Cores (GTX 970) with no bizarre workaround?

Cant find the blurb on graphics cards at the moment for Cyberlink Director. This is for "Cyberlink Power To Go" but the advice seems pretty certain a whole list of Graphics cards.

http: //www.cyberlink.com/support/product-faq-content.do?id=18134

Yamane

From my earlier response:-

This can be done with one monitor just plugging into the monitor's second input (believe it or not!).

Please read the comments that have already been made.

Anyone can suggest me another video editor that use CUDA Cores (GTX 970) with no bizarre workaround?

This is a Magix forum so please confine your comments to replies that are relevant and constructive to Magix users.

Peter

Graphics Cards for MEP. A minefield:

Has anyone got this Graphics card.XFX HD-545X-ZCH2 Graphics Card (ATI Radeon HD 5450 1 GB PCI-E GDDR3 Memory DVI HDMI 1 GPU). The spec says it can be used for Mp4 encoding and they refer to Roxio. Would this work in MEP using the Main Concept Encoder for hardware acceleration to AVCHD? I notice on AMD site Video encoding seems to be only refered to for the 7000 and 8000 HD cards which can run at £300-00. This card I mention is about £30-00. Or is this all blind alley as Scenestealer suggests?